August 2007

Review E&O with New Hires

It is not uncommon for young workers and new hires to show an uncanny level of aggressiveness in their early days on the job. In a competitive corporate culture, many young professionals may believe that there is no substitute for a “can do” attitude and a “gogetter” persona.

Younger workers particularly feel the tension associated with becoming a success. But sometimes these workers try too hard, take on too much work and, as a result, expose your business to too much risk.

Younger workers should be encouraged to do all they can to succeed but not at the expense of quality work and keen attentiveness. Mistakes made in haste or resulting from sheer burnout can lead employers into potentially expensive risk exposures.

Explaining errors and omissions policies and procedures to young workers and new hires may help them establish that balance that is needed between entrepreneurial zeal and personalized (and sometimes laborious) care of each client. You might consider training then testing your younger workers and new hires on E&O to heighten their awareness.

And make sure your business’ E&O policy is current. If you’ve made significant changes to your staff or your professional offerings, you will want to contact us for a policy review.