A consumer survey by a national insurance organization warmed our hearts — and warned us to keep our focus where it belongs: Meeting your insurance and protection needs.
In the study, 95% of respondents said they wanted insurance agents to offer expert counsel. Some 92% also said it was important that their agent handle all of their insurance needs. Three out of four believed that it was important for their agent to contact them regularly for a coverage review. More than nine in ten (92%) want all of this FROM an agent in their community, with a local office to visit for sales and service.
Wow! That’s quite a list. Our response? We have good news and great news. The good news is that we hear you, and we’re pleased to see how many consumers realize the importance of their insurance protection — and the agent who provides it — to their peace of mind and security.
What’s the great news? We totally agree with all of your preferences and we’re dedicated to delivering what you want, the way you want it. Why not let us prove it? If you’re a client, tell us how we’re doing. If there’s a shortfall in our goal to provide excellent service, let one of us know immediately and we’ll close that gap promptly.
If you’re not a client of our agency, ask your friends about us. Better yet, give us a call or come by to visit. We’ll be glad to help.
