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Top Workplace Eye Safety Tips

By Workplace Safety

Employees who work in construction, carpentry, manufacturing, auto repair, welding and maintenance are most likely to experience eye injuries. However, almost every work environment contains eye hazards, and the Centers for Disease Control and Prevention reports that 2,000 people suffer from workplace eye injuries every day. As many as 400 of those accidents causes vision loss. The correct eye protection can prevent up to 90 percent of these accidents.

Common Causes of Workplace Eye Injuries

The most common causes of eye injuries include:

    • Chemicals and cleaning products
    • Tools
    • Flying metal, glass, pencils, nails, staples, wood slivers and other objects
    • Particles
    • Harmful radiation

How do Eye Injuries Happen?

Eye injuries typically occur in three ways.

    • Penetration occurs when a sharp object enters the eye and causes trauma.
    • Burns damage the tissue in and around the eye. They are caused by chemicals or cleaning products and include thermal burns from welding.
    • Striking or scraping involves small particles or objects and is the most common workplace eye injury. The offending material can affect the eye, eyeball or socket.

Ways to Prevent Eye Injuries

You and your employees can take several steps to protect sensitive eyes.

    • Perform an eye hazard assessment. Walk around your business and identify any workstations, objects or other potential hazards.
    • Eliminate as many hazards as possible. Work with your safety manager or insurance company to identify and remove the hazards you find.
    • Install safety measures. Consider installing screens, machine guarding or engineering controls as well as other necessary safety precautions.
    • Teach eye safety to your employees. Your team members should understand the potential dangers they may face on the job and the protective measures they should take.
    • Provide proper eye safety gear. The gear you provide depends on your specific workplace hazards and on your employees’ personal preferences and needs. Examples include prescription and non-prescription safety glasses, side shields, goggles, face shields, helmets and full-face respirators. Be sure the safety lenses follow OSHA requirements, are comfortable and allow peripheral vision.
    • Train team members on how to handle an eye injury emergency. Everyone should know where the eye wash station is located and how to use it.
    • Continue to take eye safety seriously. Perform regular hazard assessments, update safety equipment and provide ongoing eye safety training.
    • Update your Workers’ Compensation insurance. While you do your best to ensure workplace safety, accidents can happen. Your Workers’ Compensation insurance will pay for medical treatment and other related expenses if an employee suffers an eye injury on the job.

Workplace eye safety is important. Use these top safety tips to prevent as many eye injuries as possible.

‘IT’S COLD OUTSIDE!’ – PROTECT YOUR OUTDOOR WORKERS

By Workplace Safety

The nation’s more extreme weather patterns reinforces the need for businesses to reduce the risk of injuries or accidents to employees working out of doors under winter conditions.

The human body has a core temperature of 98.6°F. Unconsciousness can occur at 86°F, and death below 73°F. Symptoms of a dangerous temperature decrease include persistent and severe shivering, fatigue, lack of co-ordination, drowsiness or apathy, hallucinations, resistance to help, and skin that turns blue before becoming pale and dry.

Employees working outdoors in extremely cold weather face two major health problems: frostbite and hypothermia. Frostbite freezes and crystallizes the fluids in body tissues and cellular spaces, which causes blood clotting and reduces the flow of oxygen to affected areas and deeper tissues. Hypothermia develops when the body can no longer maintain its core temperature and attempts to reduce heat loss by shutting down blood flow to the skin, arms and legs, as well as shivering to increase internal heat.

To help protect your outdoor workers against these risks, make sure that they:

  • dress warmly and carry extra dry clothing if they’re likely to get wet
  • stay dry (wet skin freezes quickly)
  • drink plenty of water to prevent dehydration
  • work during the warmest part of the day, as much as possible
  • avoid sitting still outdoors for long periods and take regular breaks from the cold
  • don’t touch metal or wear metal jewelry outdoors – metal conducts cold, increasing the risk of frostbite
  • avoid cigarettes, alcohol, and too much coffee or caffeinated beverages. Smoking decreases circulation, while alcohol increases the rate of body cooling; caffeine also lowers circulation, its diuretic effect speeds dehydration, and its stimulant effect can hasten hypothermia)

For more information, feel free to get in touch with our agency.

Orthotic and Prosthetic Device Manufacturing Workers Compensation Insurance

By Workplace Safety

Workers’ compensation insurance covers losses related to work-related injuries. When one of your employees is injured at work, you, the owner of the company, need workers’ compensation insurance to cover the employees’ medical expenses. The incident must be caused by an incident within the course and scope of the employees’ duties at work. Generally, as long as the injury occurs on the work premises, happens during work, and takes place while the employee is at work, the claim will be covered. Of course, there are numerous exceptions. Contact your workers’ compensation insurance adjuster for an extended explanation of which claims will be accepted and which will be denied.

Orthotic and prosthetic device manufacturing Workers Compensation insurance is necessary for several reasons. In many states, workers’ compensation insurance is mandatory. If you don’t have workers’ compensation insurance you could face fines, suspensions, and you could possibly lose your business license. You could also be on the hook for the medical expenses and lost wages owed to your injured workers. If someone is injured and the employee’s claim is accepted, they may be eligible to receive lost wage reimbursement payments to help them pay the bills while off work. If you don’t have insurance, you may be ordered to pay out of pocket. To avoid these delays and obstacles, make sure you have the proper insurance policies in place before you open your business.

Unique Liabilities

Orthotic and prosthetic device manufacturing is a perilous job. You need to be able to create orthotics and prosthetics for people that work and won’t cause them undue harm. If you fail in these efforts, you could face product liability lawsuits or other legal challenges. If one of your employees is injured while at work and you don’t have workers’ compensation, you could be ordered by a court to cover the costs associated with the injury. Without the proper types of insurance, you may have to pay out of your pocket, which could devastate an already cost burdened industry like orthotic and prosthetic manufacturing.

General Liability Insurance and Product Liability Insurance

Besides workers’ compensation, you should also consider purchasing general liability insurance. Workers’ compensation insurance covers your employees and their work-related injuries. As a business owner, you need more than one form of insurance to feel safe. General liability insurance policies will help you pay for expenses that arise when an employee injures a client while fitting them for a prosthetic. Product liability insurance will provide you with the support you need if a client is injured by one of your products. If someone claims they were harmed by one of the orthotics that you produced, you need product liability insurance to take care of the legal costs and possible fines. Without these other, essential forms of insurance, you could be on the hook for all of the associated expenses.

Can You Get a Second Opinion on Workers’ Compensation Claims?

By Workplace Safety

When you are injured or become ill on the job, you file a Workers’ Compensation claim. It covers your medical treatment and other expenses. However, you may not get the treatment or care you think you deserve. Consider when and how to get a second opinion.

Roadblocks to a Second Opinion

It’s normal to get a second opinion before a major surgery. However, you may feel uncertain about getting a second opinion regarding a Workers’ Compensation claim.

First, the list of doctors you can see when you file a Workers’ Compensation claim is short, and you may only have one approved option.

Also, your benefits are determined by your employer’s insurance company, and the insurance company could deny your request for a second opinion.

Every state has different Workers’ Compensation laws, too, making second opinions okay in some states but not in all states.

While these roadblocks are legitimate, you could still pursue another opinion as you manage your health and take care of yourself.

When to Seek a Second Opinion

You could consider seeking a second opinion if any of the following conditions apply.

    • You don’t feel like your doctor listens to you.
    • Your doctor has recommended surgery, and you’re uncertain about proceeding.
    • You’re still in pain even though the doctor says you’re fine.
    • Your doctor wants you to remain on restricted duty even though you feel better.
    • Your doctor agreed to restriction changes based on recommendations from the insurance company’s Nurse Case Manager.
    • You don’t trust your doctor for any reason.

How to Pursue a Second Opinion

To pursue a second opinion, first check your state’s Workers’ Compensation statute. It typically states your rights to a second opinion.

You can also contact Human Resources. They can assist you in discerning your rights to a second opinion and then assisting you in starting the process.

If Your Second Opinion is Denied

The insurance company may deny your request for a second opinion. In this case, you can visit another doctor of your choice. However, you could face several challenges.

The insurance company may not accept your doctor’s recommendation. The company may also stop paying your medical bills, especially if the second physician disagrees with the Workers’ Compensation doctor.

Your personal insurance also may not cover the doctor visit because it was originally covered under a Workers’ Compensation claim. You could end up paying out-of-pocket for this exam and other treatment.

Getting a second opinion regarding your Workers’ Compensation claim can be challenging. However, you may have options. Contact your Workers’ Compensation insurance company for more details on ensuring you receive the treatment you need and deserve.

What is a Credit Report Freeze?

By Cyber Security Awareness

In early September, the credit reporting agency Equifax announced a significant data breach. Hackers were able to access the names, birth dates, Social Security numbers and addresses of 143 million consumers, which put their identity and credit at risk. A credit report freeze is one protective measure Equifax recommended. Every consumer, including you, should understand this protective measure as you protect your data, identity and credit.

What is a Credit Report Freeze?

A credit report freeze allows you to restrict who can access your credit report. When a freeze is in place, only certain professional entities can see your information, and it’s less likely that an identity theft can access your data.

Ways a Credit Report Freeze Affects You

When you place a credit report freeze on your account, it affects you in several ways.

1. It prevents certain entities from accessing your credit report. This includes potential employers, mortgage companies and car dealers.

2. Existing creditors and any debt collection agencies they hire and government agencies responding to a court order or subpoena may continue to access your credit report.

3. You can continue to access your free annual credit report.

4. It does not affect your credit score.

5. You will continue to receive prescreened credit offers for credit or insurance. Call 888-5OPTOUT (888-567-8688) or go online to optoutprescreen.com if you wish to stop receiving these offers.

How to Place a Credit Report Freeze

Contact the three nationwide credit reporting companies to freeze your credit report.

To place a freeze, you must provide your name, birth date, Social Security number, address and other personal information. You will also have to pay a fee. It typically ranges from $5 to $10 but varies based on where you live.

How to Know if Your Credit Report Freeze is Successful

After placing a credit report freeze, you will receive a confirmation letter from the credit reporting company. It includes a unique password or PIN you will need if you ever choose to lift the freeze.

How to Lift a Credit Report Freeze

Your credit report freeze remains in place indefinitely. However, you may want to lift it so you can apply for a job or credit. To do that, simply contact the credit reporting company to request a lift. You will provide your password or PIN, pay a fee that varies by state and indicate if you want a temporary or permanent lift.

A credit report freeze can protect your personal data and identity. Consider monitoring your bank, insurance and credit card statements, though, too, and purchase cyber liability insurance as a further protective measure.

Fight Back Against Cyber Crime

By Cyber Security Awareness

How secure are your business assets? According to the Association of Certified Fraud Examiners (ACFE), companies with less than 100 employees lose an average of $155,000 a year to fraud. Small businesses also have a higher fraud rate than larger firms and non-business owners.

Don’t be a victim! To help protect your business against losses from scam artists and cybercriminals, security experts recommend taking these precautions.

Separate personal banking and credit cards from your business accounts to ensure that scam artists don’t get their hands on all your money; this will also make it easier to track business expenses and tax deductions. Pay bills online or make sure to store paper bills securely.

Invest in a firewall as well as anti-virus protection, and spyware- malware detection software Provide offsite backup to keep your business up and running after a cyberattack.

Secure your IT infrastructure by using a dedicated computer for all online financial transactions. If possible, avoid using it for other online activities (such as social media, email and web-surfing) which can open the system to cyberthieves.

Make sure that passwords are complex (with one upper-case letter, one number and at least eight characters), have them changed regularly, and assign different passwords for separate accounts.

Hold regular training sessions for all staff on basic security threats and prevention measures.

Use background checks for all employees who handle cash or high-value merchandise or have access to sensitive data.

Buy insurance to protect your small business against losses from fraud or cybercrime.

We’d be happy to tailor coverage to your needs – at a price you can afford. Just give us a call.

Choose A Secure Password With 11 Tips

By Cyber Security Awareness

Celebrate National Cyber Security Awareness month with strong passwords. They protect your information from cybercriminals and keep you safe as you use the internet.

1. Use a combination of letters, numbers and symbols.

The best keywords are difficult to guess, so use a combination of lowercase and uppercase letters, numbers and symbols.

2. Use at least eight characters.

Longer passwords are more difficult to guess, so aim to make all your passwords at least eight characters long.

3. Avoid common words.

It’s amazing how many people set common words like “qwerty” or “12345” as their passwords. You secure your accounts when you use more challenging passwords.

4. Opt for unique phrases.

Single-word passwords are easy for hackers to crack with their dictionary software. Phrases like “I like ham sandwiches” or “the dog ate my homework” are more challenging to hack. Consider misspelling phrases, too, and replace letters with numbers or symbols or abbreviate words. Examples include ilIkeh@msandw!ches or tHed@g8myhomew*rk.

5. Avoid using your name or familiar numbers.

Hackers can easily find information about your life and use those details to hack into the websites you use. Never use your:

  • Name, including nickname or maiden name
  • Birth date
  • Social Security number
  • Street address
  • Family members’ names or birthdates
  • Pets’ names
  • Address, current or former

6. Don’t reuse passwords.

When you change your password, pick a unique password that you’ve never used on any site.

7. Give every site a different password.

Use the same password for multiple sites, and you invite a hacker to access all your information. Instead, use a different password for every site. A password manager can help you remember all your different passwords.

8. Use a two-factor authentication.

A two-factor authentication or 2FA increases your log-in security. It typically includes your password and a PIN, code, fingerprint or voiceprint.

9. Don’t save your passwords.

Browsers typically prompt you to save passwords. Always click no. Someone could gain access to your device and then log into websites using your saved passwords.

10. Log out of websites and devices.

After using a website or device, log out. This step reduces the chances of someone logging onto your device and gaining access the sites you used.

11. Change your passwords often.

At least once a month or more often for bank or social media sites, change the password. Set a reminder alarm on your phone’s calendar if necessary.

Celebrate National Cyber Security Awareness month by securing all your passwords. When you secure your passwords, you make it more challenging for cybercriminals to steal your personal information. For additional safety tips and details about cyber insurance, talk to your insurance agent today.

Ways to Get Back to Business Quickly After a Disaster

By Business Protection Bulletin

The Federal Emergency Management Agency (FEMA) reports that over 40 percent of businesses affected by a disaster do not reopen. Whether your business faces a natural, technological or human-caused disaster, you can get back to business quickly in several ways.

Anticipate Disasters

Of course, you cannot always predict disasters, but you can anticipate them. Consider this list of common disasters your business could face.

1. Natural disasters

  • Floods
  • Earthquakes
  • Hurricanes
  • Tornadoes
  • Widespread illnesses or pandemics

2. Technology-related disasters

  • Computer failure or malfunction
  • Software malfunction
  • Data breach
  • Cyber attack

3. Human-caused disasters

  • Accidents
  • Intentional acts such as theft or fraud
  • Acts of violence
  • Terroristic acts

Access Your Business Contingency Plan

After creating a list of disasters that could affect your business, you’re ready to create a business contingency plan. It’s part of your emergency preparedness strategy. This backup plan outlines the steps you’ll take if you ever face a disaster, and it will address:

  • Business continuity
  • Emergency response
  • Crisis communications
  • Information technology
  • Incident management
  • Employee assistance

Some of the questions this document answers include:

  • Who is the go-to contact?
  • How will we accept, fill and track orders?
  • What alternatives are available if our vendors are non-operational?
  • What’s the best way to secure data?

Examine your business contingency plan today and make sure it addresses all your needs. With it, your business can regroup quickly after a disaster strikes.

Purchase Insurance

You probably carry typical business insurance such as liability, property and employee coverage. Read these policies carefully, and store copies of your insurance documents in a safe place where they are easily accessible any time.

If you see gaps in your coverage or notice that you don’t have coverage for certain disasters, purchase additional policies. An umbrella coverage or flood insurance are two examples of insurance products that protect your business. For more details on how to prepare insurance-wise for an emergency of any kind, talk to your insurance agent.

Seek Assistance

Several organizations are available to help your business rebuild after a disaster strikes.

1.The Small Business Administration – Apply for a low-rate, long-term loan through the SBA’s Office of Disaster Assistance.

2.Your bank – Talk to your banker about a low-cost loan or other financial assistance.

3. Insurance agent – File a claim and discuss your ongoing needs.

4. Community – Ask your community, including neighbors, clients and vendors, to help clean up, rebuild and return to business as usual.

When disaster strikes, your business must be prepared. These steps can help. If you don’t have these steps in place, consider implementing them today before a disaster strikes. One day, you may be very thankful you were prepared!

Six Steps To Take When Filing An Insurance Claim

By Business Protection Bulletin

Your small business insurance may cover data breaches, auto accidents and weather damage. To get reimbursed, though, you need to file a claim. Use these six steps to ensure your insurance claim is processed quickly and properly.

1. Contact your insurance agent immediately.

Before you touch anything, contact your insurance agent. He or she needs to see the the full picture of the damage in order to give you all the benefits to which you are entitled. Rest assured that most insurance companies employ quick-response teams that specialize in assessing damages and filing claims quickly.

2. Document all damages.

In some cases, you may need to move inventory or make repairs right away to prevent further damage. For instance, if the water line breaks and floods your office, go ahead and move furniture and equipment. Just be sure to always take pictures or a video before you move or fix anything. Even small details such as where a chair was sitting when the office flooded could be an important factor in ensuring you receive the full insurance benefit.

3. Assemble witnesses.

Eye-witness accounts of accidents and other events affect your insurance claim. Ask any witnesses to share what they saw. Their testimony verifies the event and can help you prove your case with the insurance company.

4. Save all damaged good.

The moldy insulation that caused a company-wide illness or the faulty ladder that caused an employee to break her leg is evidence. Instead of tossing damaged goods into the trash, save them for the insurance agent to inspect. These items can affect your insurance claim.

5. Know what your policy covers.

While you have a basic understanding of your business property or auto insurance policies, your coverage might not cover damages caused by natural disasters or accidents involving personal vehicles. You certainly can call your insurance agent to verify coverage, but also understand your policy. You’ll save valuable time if you skip the claims process for any damages not covered by your business insurance policies.

6. Appeal an unfair insurance estimate.

Insurance agents are on your side, but they also have to report to the insurance underwriter. That’s why you may get an estimate for damages that’s lower than what you expected. In this case, you can appeal the decision. Ask for a second opinion from an impartial party as you get the amount you deserve.

Take these six steps when you file an insurance claim. They help you and your agent process the claim as quickly as possible so you can return to business as normal. Why not take time right now, though, to review your business insurance policies. Ensure they provide adequate coverage for your needs.

Client Notice, Claim Reporting

By Business Protection Bulletin

Consider the following chain of events:

An engineer designs the site and grading plan for a construction project. After the project’s completion, the developer finds that the parking lot is not draining.

In March, the developer writes to the engineer, accuses him of failing to follow recommendations in a geotechnical report, and orders him to create a plan to correct the drainage problem.

The engineer responds by saying that his design was sound but the contractor’s work was defective.

The engineer and developer hold several meetings to determine what caused the problem. The engineer sticks with his version of events.

In May, the developer writes again to the engineer, accusing him of committing design errors and shirking responsibility for the problem.

In August, the engineer notifies his liability insurance company that the developer is making a claim against him.

Sometime later, the developer sues the engineer, architect and contractor.

Question: When exactly did the claim occur, and when should the engineer have reported it to the insurance company?

In this case, the company said it did not have to provide defense or coverage because the engineer violated the policy conditions by reporting the claim late. In the company’s opinion, the developer’s March letter was a claim that the engineer should have reported. A court said that the case would have to go to trial, as the report’s lateness was unclear. The policy insured against claims occurring during the policy period and made within 60 days after the end. When, however, does a dispute become a claim, triggering the obligation to report it to the company? The answer turns on the policy’s definition of “claim”:

 … a demand for money or professional services received by the Insured for damages, including but not limited to, the service of a lawsuit or the institution of arbitration proceedings or other alternative dispute resolution proceedings, alleging a wrongful act arising out of the performance of professional services.

The court applied this definition to the March letter, asking whether a reasonable person would have considered the circumstances known to the engineer as a possible claim. In the court’s opinion, the answer was no. Until the developer’s May letter, the court said, a reasonable person could have concluded that the developer was unsure as to who was responsible for the drainage problem.

The letter ordered the engineer to develop a plan to correct the problem. The engineer believed he would be paid for creating this plan, an assumption the court found to be reasonable. Because one reasonable view of the letter was of a request and not a demand for services as compensation for damages, the court said that the case must go to trial to resolve the question of facts.

This case illustrates a dilemma for all sorts of organizations. If they fail to report incidents that eventually turns into lawsuits, their insurance companies might try to deny defense and coverage because of late reporting. Conversely, if they report every incident, no matter how minor, their companies could eventually decide to drop their coverage because of frequent losses, even if most of the reports amount to nothing. To deal with this problem, some policies permit circumstance reporting.

The policy that ultimately covers the claim is the one in effect when the insured reports the circumstance to the company, if a claim results from that circumstance.

Check with one of our insurance agents to find out what the reporting requirements are in your professional liability policies. Know what’s in your policy and what it requires you to do so that you don’t jeopardize your coverage.