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robintek

WHEN MANAGERS DON’T SPEAK UP

By Your Employee Matters

I’ve handled more than 3,000 “hotline” calls from managers trying to deal with their employees. I find that very often they don’t let employees know about something- when they should do so. These include: Poor performance, body odor, bringing personal problems to work, wasting time on gossip, using social media, shopping online, coming and going late, 20-minute breaks, smelling like a chimney when they return from the break, their dress, their communication skills, the time they waste on the basketball pool, being on the layoff list – the list goes on. The real question is: Why don’t managers speak up? In my experience, there are many reasons: The employee intimidates them, they’re new to the management role, they get no support if they want to act, they prefer to avoid conflict, they don’t want to be become “villains,” they fear having their shortcomings pointed back at them, they don’t want to cause a lawsuit – you name it!

What are you doing to help your managers move past this fear-based limitation in a way that can make them proud? How can they face these concerns and build a relationship with employees in the process? By the way, what are you holding back on with anyone you manage?

EDITOR’S COLUMN: DESCRIBING THE PHYSICAL DEMANDS OF A JOB

By Your Employee Matters

I recently saw a job posted for an HRIS expert at an auto dealership. Curious, I scrolled through it, where it stated at the end in bright red print:

“Important Notes: Environment and Physical Activity

“The environment for this position is an open office that’s mostly clean and comfortable. The job involves driving a personally owned vehicle approximately 20% of the time, which includes exposure to outside weather elements and moving mechanical parts. It might include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting, in which he or she is free to move about at will. The incumbent spends time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.

“The incumbent might operate any or all of these devices: Copy and fax machines, adding machine (calculator), typewriter, personal computer and related printers.

“The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

“The physical demands are representative of those that an employee must meet to perform the essential functions of the job.

“Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Have we regressed to this, for a job that involves someone sitting at a computer all day? Really?

LIFE INSURANCE: AN IRREPLACEABLE PROTECTION

By Life and Health

According to A.M. Best, an insurance rating company, fewer than 50% of U.S. households have Life insurance outside of what’s provided by their employer. This statistic begs the question – why have so many individuals abandoned their Life insurance needs? There’s not a one-size-fits-all answer to such a question, but there are a couple of common contributing factors.

One factor is the alleged product misrepresentations cited in class-action lawsuits against several Life insurance companies. Another factor is that much of the media focus today is centered on individuals living much longer than previous generations and the resulting need to prepare for the retirement years adequately. This focus has caused many Americans to redirect their attention toward saving for their retirement years and to start placing their money into tax-favored accounts. Consumer trending hasn’t gone unnoticed by Life insurance companies. Despite the fact that most individuals don’t consider Life insurance a good investment option, many insurers have been heavily marketing the investment side of Life insurance policies instead of the death benefit aspect of it.

The protection Life insurance provides through its death benefit is and always has been the main reason individuals purchase Life insurance policies. The funds a Life insurance policy beneficiary receives can serve as a replacement for the income lost by the death of the policyholder. It can also help to secure the future needs of the policyholder’s spouse, children, or other dependents, such as college funding.

Investments can be an important aspect of funding a retirement. That said, investing in the stock market can never be a substitute for a Life insurance policy.

First of all, a Life insurance policyholder has a guaranteed monetary return for the dollars paid in premiums. Since a return on money invested in mutual funds and stocks are never guaranteed, even under the most ideal market conditions, the same can’t be said of these types of investments. This is exactly why most brokers warn their clients not to invest more money than they can afford to lose. Even individuals that have a stock portfolio with a good rate of return must wait while it amasses over time and becomes substantial enough to meet their family’s long-term financial needs. Obviously, a person can die before their stock portfolio makes enough money to cover their family’s long-term needs.

Secondly, stock portfolio values fluctuate; as the market conditions change, as will the value of a stock portfolio. The inconsistency of stocks can create major problems when an individual is trying to ensure that their family’s long-term financial needs will be met if they were to die unexpectedly. For example, if the death occurs while the stock market is in a down cycle and the survivors must sell the assets, then they won’t net as much money as might have been planned and will also pay capital gains taxes. On the other hand, the beneficiary of a properly planned life insurance policy will receive the death benefit tax-free.

In closing, don’t mistakenly underestimate or overlook the value of a Life insurance policy. An insurance agent can help you determine the type and amount of coverage that will best suit your needs.

WHAT IS “THE BROCCOLI EFFECT” AND HOW CAN IT HELP YOU?

By Life and Health

Almost everyone is aware that eating lots of leafy, dark green vegetables is a healthy choice. Even if we don’t put heaping piles of fresh spinach or kale on our dinner plates, we know that we probably should. New research is unlocking the secrets of why certain veggies are helping us to stay healthy and to minimize the effects of aging.

It turns out that simple broccoli is a very impressive anti-aging food that comes with the added benefit of contributing to heart health. A recent study conducted at UCLA demonstrates that, among vegetables, broccoli is the best source of a chemical called sulforaphane. This chemical helps to activate the body’s own antioxidants, which helps to control cell decline.

And that’s not all. Broccoli is one versatile vegetable. One study that tested broccoli extracts revealed that broccoli can have a direct impact on preventing bladder cancer. The same study found that broccoli helps prevent muscle damage during oxygen deprivation (which is one key to surviving a heart attack).

Dieticians remind us that the way you prepare broccoli and other vegetables has a large impact on the benefits you receive. For instance, consider steaming broccoli rather than boiling it to preserve the nutrients. And never fear that you must eat broccoli every day. Other vegetables that are rich in sulforaphane include kale, cabbage, cauliflower, radishes, collards, and turnips. As a rule, if it has green leaves, it’s good for you, and you are most likely not eating enough of it!

SHORT-TERM HEALTH INSURANCE CAN COVER WORKERS DURING JOB TRANSITIONS

By Life and Health

Most employees that leave a job also leave their employer-sponsored medical coverage behind. This can be a chancy move, especially if you don’t have other insurance options readily available to you.

If you’ve already left your job, then you’ve most likely already found out that obtaining affordable Health insurance isn’t the easiest task when you’re between jobs. COBRA is an option that gives you the right to keep your insurance from your previous employment, but the monthly premiums are usually extremely expensive and something that many simply can’t afford while unemployed.

Temporary insurance, which is a short-term form of Health insurance, can be an affordable alternative to the high premiums associated with COBRA. It’s designed to provide a bridge between the gap of finding your next job and leaving your former employer-sponsored plan. Having such a policy can remove the chance of not being protected against unforeseen injury or sickness while you’re between jobs, but pre-existing conditions are usually excluded.

The premiums for short-term coverage policies are usually much cheaper than those for COBRA, but the cost can still seem expensive for someone without a job. Although finances might tempt you to put off insurance until you find another job, you should remember that financial security is the primary reason that individuals purchase short-term health insurance in the first place.

It only takes one unexpected hospital trip or admission to put someone without medical coverage hundreds to thousands of dollars in debt. For example, consider the financial repercussions if you suddenly develop appendicitis and need an emergency appendectomy when you don’t have Medical insurance. The average cost of an appendectomy is between $11,000 and $18,000 dollars. Countless financial studies have cited medical bills as one of the leading causes of bankruptcy in America. Having short-term health coverage to carry you until your next job can help avoid the catastrophe of being responsible for the total cost of medical bills from being uninsured.

Aside from the value of financial protection, short-term insurance also helps to avoid having future health insurance claims rejected under Health Insurance Portability and Accountability Act (HIPPAA) laws. In other words, individuals that don’t have a break from credible insurance coverage exceeding 63 days are considered to have maintained a continuous coverage, which means that they won’t be subject to exclusions for pre-existing conditions. And, many approved short-term policies are included in the realm of credible coverage, even if they have exclusions for pre-existing conditions.

Depending on specific state requirements, short-term policies may run for a term of anywhere from 30-days to one year. As far as payment goes, most short-term health insurance plans offer two different options – paying through a monthly installment plan or in a single up-front payment that will cover a specific number of days. Generally, single payment plans are slightly cheaper than monthly payment plans.

Of course, temporary insurance is designed to be just that: A temporary solution to ease your health and financial concerns. It’s not designed to last longer than a year and should never be considered a long-term insurance solution. Once you’ve found another job, you should look into your new employer’s insurance offerings and determine when your new coverage would start if it’s elected.

INTERNET USAGE SPELLS TROUBLE FOR DRIVERS

By Personal Perspective

Driving distractions come in many shapes and sizes. Between phone calls, text messages, Internet, television screens, unruly children, and distractions on the road, it is a wonder we ever arrive safely from Point A to Point B.

In November of 2010, State Farm created an online survey to gain a better understanding of what distracts drivers from their most important task at hand – driving. The survey went to 912 drivers who reported that they drive at least an hour per week, own a smartphone, and have a valid driver’s license.

Of those surveyed, 19% admitted to Internet usage while driving. Here are the top five internet activities that driver’s engage in:

  • Searching for and reading driving directions
  • Reading E-mail
  • Looking for specific information of immediate interest, such as where to find a restaurant
  • Reading/Updating social networking sites such as Twitter and Facebook
  • Writing/sending an e-mail

When asked about when their internet usage occurs, drivers responded:

  • When stopped at traffic lights
  • During heavy traffic
  • When driving alone
  • During daylight hours only
  • On long highway drives

The survey further reports that about 40% of the U.S. population currently owns a smartphone, and this statistic equates to many distracted drivers on the road at any given time. Studies show that the increasing use of smartphones, especially among young adults, increases the risk of crashes. And there is an ever-growing need to remind yourself and the ones you love to put the phone away while driving.

DO I NEED TO MAKE AN ACCIDENT REPORT?

By Personal Perspective

The first few moments following an auto accident can be an extremely confusing, emotional, and frightening time. As such, it can be difficult to know what accidents need to be reported and what your insurance might require.

There are some types of accidents that will always need a response from one of the local law enforcement departments, such as Highway Patrol, Police, or Sheriff. Each law enforcement department will have a jurisdiction, meaning that which department responds and takes the report will depend on where the accident occurred. For example, an accident within the city limits will most always be handled by the Police. Regardless of the responding department, you should always make a report when an auto accident involves elements such as an injured person, severe damage to any vehicle, and/or a driver flees the scene of the accident.

Your insurance company might also require you to stay on the scene and report the accident, even in cases where the other driver flees the scene of the accident. Some insurers will accept a counter report. A counter report may be provided by the responding officer for you to fill out, or you might need to go to the nearest station to complete the form off scene. Counter reports are fairly commonplace in larger jurisdictions when the responding officer sees that the vehicles involved are still in working order and no one is injured. In any event, just make sure to remember to get a copy of the counter report for your insurance carrier.

Even if the accident doesn’t involve one of the above elements, there are certain situations where it can be very helpful to have a law enforcement response and accident report. For example, the other driver might admit blame and offer you cash for your damages, but refuse to give you his/her insurance information or contact information. Even if the other driver does offer you his personal contact information in such a situation, you still have no way of knowing if the information being provided is factual. Another example would be you forgetting to collect all the important information and crucial details of the accident because you’re stressed or confused from the accident.

Making a police report can be very helpful in any of these situations since it will involve the law enforcement officer collecting/verifying the driver’s name, address, phone number, car tag, insurance information, accident details, injury details, and so forth. Basically, most any detail that would be needed in court or by the insurance adjuster will be documented in the police report.

Lastly, even though a police report will be necessary for many accidents, you should still always try to remember to write down all the information yourself. Depending on the jurisdiction, it can often take weeks to months for the insurance adjuster to request and obtain a copy of the accident report. On the other hand, the adjuster can initiate the investigation immediately when you’re able to provide the insurance information on the other driver(s).

INSURE YOUR BOAT IN AND OUT OF THE WATER

By Personal Perspective

Millions of Americans take to the water each year during boating season, traveling the coastlines, rivers, lakes and canals. The watercraft range from simple rowboats to jet skis to small motorboats to luxury yachts. Boat owners spend significant amounts of money buying and maintaining their boats. The need for insurance protection when the boat is on the water is obvious, but many boat owners question the need for it during the off-season. However, insurance is just as important when the boat is in storage as when the owner is using it. A typical Boat insurance policy provides a package of coverages, including:

  • Damage to the boat, motor, and trailer
  • Damage to portable property used in the maintenance and operation of the boat, including things like anchors, life jackets, oars, tools, skis and surfboards, lights, and fire extinguishers
  • Damage to other types of property, including sports equipment, clothing, and other personal effects
  • Damage to equipment on shore, such as boat covers
  • The cost of recovering a sunk or stranded boat
  • The cost of emergency service and towing
  • Damage to non-owned or substitute boats
  • Loss of fishing tackle
  • Liability coverage for injuries or damages for which the boat owner is legally responsible
  • Coverage for injuries the boat owner or others on the boat suffer in an accident with an uninsured watercraft

A boat owner will need these coverages if their boat gets into a collision with another boat, or if thieves steal scuba gear from it, or if fire damages the motor. However, losses are still possible while the boat is out of the water. Progressive Insurance reports that nearly two out of every 10 boat claims it receives from northern states occur between Labor Day and Memorial Day, when most owners are not using their boats much. Some examples of losses that could occur:

  • The building which houses the boat during the winter burns to the ground.
  • Vandals damage the boat in the middle of the night while it’s in the owner’s driveway.
  • A neighbor’s child, playing in the owner’s yard, runs into the boat stored there and injures his head.
  • Someone steals the boat and its trailer from the yard at a repair shop.
  • While the boat is stored in the yard, heavy snow melt causes a flash flood that damages the boat’s interior, including the mechanical system and the radio.

Some insurance companies offer “disappearing deductibles,” where the deductibles for collision and damage losses from other causes decrease by a certain amount for every claim-free year. Those companies will grant this benefit only to boat owners who keep their insurance continuously in force with them.

One of our professional insurance agents can provide advice on the types and amounts of coverage a boat owner needs. We can also recommend insurance companies that have expertise in boating, good claims-paying practices, and reasonable prices. Insuring a boat all year round can be expensive, but compared to the cost of a large uninsured loss, it may well be worth the cost.

INSURANCE PITFALLS OF COMMERCIAL OFFICE LEASING

By Business Protection Bulletin

Business owners who lease property for their businesses must be aware that every lease is unique. Any lease you sign can affect your insurance needs drastically. The best suggestion is to have the lease carefully reviewed by your legal representative and insurance broker before signing on the dotted line.

Insurance Considerations and Commercial Property Leases

Key insurance factors to consider include:

  • Obligations and rights of tenants and lessors regarding disputes will vary from state to state.
  • Confirm that the person signing on behalf of the lessor has the authority to sign the lease. Otherwise, the lease could be void should the owner suddenly sell the property.
  • Ensure that the premises will conform fully to required building codes or any other statutory requirements, and that the lessor will absorb all costs to make it so. The same should also apply to any equipment or machinery already contained within the premises which is to be used by the tenant under the terms of the lease. The costs of any required repairs or alterations should also apply to contaminated property such as the removal of asbestos.
  • Incorporate an ‘all risk’ property insurance policy for the full replacement value of the tenant’s equipment, inventory, fixtures, performed alterations, belongings and supplies in the event of a loss.
  • Obtain an ‘all risk’ installation floater for any repairs or alterations that have been agreed upon between the lessor and the tenant.
  • Consider purchasing an (ISO) Insurance Services Office Endorsed Commercial General Liability coverage or Comprehensive General Liability policy which should contain Broad Form Contractual Liability coverage, Fire Legal Liability coverage, and Premises Medical Payments coverage.
  • Purchase Business Interruption insurance to cover all required expenses, including rental costs and fixed costs which might result due to the destruction or damage of the lessor’s property, for at least nine months.
  • Include additional insureds such as employees, the lessor and their agents as your insurance coverage applies to personal and bodily injury.
  • Include coverage for plate glass, earthquake and water damage. Coverage should also include fire and vandalism.

Insurance requirements as they relate to leasing business property can be complicated. This is true especially as your insurance needs relate to the agreed upon terms of the lease itself. Your rights and obligations pertaining to a lease should be reviewed and negotiated by someone qualified, just as your business insurance needs are best reviewed with the assistance of one of our insurance brokers.

PREPARING FOR YOUR WORKERS’ COMPENSATION PREMIUM AUDIT CAN SAVE YOU MONEY

By Business Protection Bulletin

When your insurance company issued your Workers Compensation policy, you paid an estimated premium for the term of the policy. This rate was based on the nature of your business and your estimated payroll. However, once your policy expires, the insurance company conducts a premium audit to gather data about your actual costs for the applicable policy term. If there is any shortfall, you are responsible for the difference between the original estimate and actual premium.

Naturally, you want to keep the difference between the estimated and actual rate as low as possible. Consider the following list of tips:

  • Have all necessary records available for the auditor.
  • Break down your payroll by classification code so that the auditor doesn’t have to classify any unexplained payroll. Leaving the decision up to the auditor could result in having the payroll placed in the highest classification.
  • Separate overtime wages from regular wages. This allows the auditor to discount the overtime wages back to regular wages.
  • Exclude tips, severance pay, meal and travel advances and bonuses paid for inventions, because none of these are included in Workers Compensation premium calculations.
  • Divide uninsured subcontractor billings into material and labor costs since you are only required to pay premiums for labor. If you don’t have an actual split, figure on 50% for each. One important exception to this is for heavy equipment operators who are employed as subcontractors. In this case, use a third of their total billings as reportable labor costs.
  • Don’t include short- or long-term disability payments in the data given to the auditor because these are excluded from premium calculations.
  • Be sure to cap all covered officers’ payroll at the maximum for your state.
  • Exclude wages paid to employees who are on active military duty because their wages aren’t included in premium calculations.
  • Present the auditor with all Certificates of Insurance for covered subcontractors so you aren’t charged for them.
  • Classify all employees in the lower-rated payroll classifications if you aren’t sure about where they should be classified. However, you should never deliberately misclassify an employee.
  • Be sure you make the auditor aware of all employees who do only clerical work and are physically located away from the shop floor. These employees qualify to be classified in the lower rated clerical codes. If your clerical staff isn’t physically separate from the shop, you should consider changing their work location.