Skip to main content
All Posts By

robintek

ENCOURAGE EMPLOYEES TO MAKE HEALTHY LIFESTYLE A PRIORITY

By Employment Resources

We live in a culture of immediate gratification. “On-demand” cable television services, pre-prepared foods from the grocery store, fast-food carryout, and diet programs that claim you will shed pounds “without trying” all are signs that Americans have lost sight of the fact that not everything can be obtained without waiting. And when it comes to changing behaviors to eliminate unhealthy habits and adopt healthy ones — such as giving up cigarettes, losing weight, exercising more, and managing stress effectively — hard work and sustained personal effort also are required. In order to succeed, workplace wellness programs need to recognize this and include elements that engage employees over time.

Suppose you host a brown-bag lunch in your company cafeteria with a presentation on the health benefits of eating right and leading an active lifestyle. You might find that this seminar is well-attended, but observe that few employees actually seem to make the recommended changes, and that even fewer are doing so after a few months. This experience is all too common, and reflects the reality that more individuals are well-intentioned than are self-motivated. Your wellness initiatives, therefore, need to provide the motivation. Here are a few ways to do this:

  • Personalize the experience by offering health risk assessments that show each employee, on an individual basis, their current health risks and the steps they should take to address them.
  • Tie any offered health risk assessment incentives — such as reduced health plan premiums — not only to taking the assessment, but also to completing any recommended follow-up actions.
  • Focus on helping employees want to make the sought-after lifestyle changes, because behavior change is more likely when an individual is ready to make it. This can involve offering incentives as discussed above, but also thinking of ways that would help employees see the risks of not changing (such as posting clear statistics on differences in lifespan for smokers versus non-smokers, individuals with normal blood pressure versus those with hypertension, individuals who maintain a healthy weight versus those who are overweight or obese, etc).
  • Provide motivation in the form of support systems. This could involve initiatives such as Weight Watchers at Work, lunchtime walking clubs, articles in company newsletters on employee success stories, providing lists of local gyms and a small company subsidy for joining, sponsoring a “biggest loser” competition, and the like.

Most of us find any change difficult, and lifestyle changes can be daunting. Remember this facet of human nature when implementing wellness programs, and you might find employees more engaged in them, over the long run.

CATCH EMPLOYEES� ATTENTION REGARDING BENEFITS WITH FOCUSED COMMUNICATION

By Employment Resources

We live in an age of information overload. Mail piles up (both at the front door and in our e-mail inboxes) due to the volume we receive on a daily basis. Many of us quickly and automatically trash (or, if paper, recycle) everything but bills, personal or business letters, or other items that we can quickly identify as of interest or importance.

For employers, this situation adds to the challenge of communicating employee benefits matters. Employers, more than ever, are faced with developing benefits communications that employees don’t automatically zone out. Thinking about the employees in your work force and attempting to customize, or target, communications to different employee groups can help make your communications efforts more effective.

Today’s work force comprises roughly three “generations” of employees: Baby Boomers, born from 1964 and earlier; Generation X, born from 1965-1980; and Generation Y, born after 1980. Each group has different needs and focuses.

Young and in the early stages of their working careers, members of Generation Y are unlikely to be thinking about the importance of saving for retirement. They might also still have that feeling many of us have when we are very young, of infallibility and immortality, and therefore not pay attention to the health benefits their employer offers. Used to quick-changing media images, individuals in this group likely will have short attention spans, and as such could be more receptive to communications that are brief, eye-catching, and to the point, and to electronic media, such as e-mail and Internet.

Many Generation Xers are at a time in their lives when they have significant competing financial responsibilities — raising a family, acquiring a home, thinking forward to future retirement and children’s college education, and perhaps contributing toward the care of elderly parents. These employees will have been in the work force long enough to be aware of retirement plans, but might not be contributing (or not contributing enough) because of their competing financial responsibilities. Making budgeting tools a highlight of retirement plan communications could be one way to get the attention of this group. Another benefits resource likely to be useful to this group is the resource and referral services of an employee assistance program (EAP), for childcare and eldercare referrals. However, these employees might not be as aware of EAP availability as they are, say, of a retirement or health plan. Leading off communications with how the EAP can be a resource for helping to juggle multiple responsibilities can be a gateway to information on other relevant benefits.

Nearing retirement, many Baby Boomers are catching up on missed savings opportunities while preserving the value of any wealth that they have accumulated. They also might be more focused on health issues as they grapple with the effects of aging. Communications that home in on these topics are likely to generate more interest among members of this employee group.

The concept behind targeted communications is simple: We are more likely to pay attention to what interests us. Determining how to reach each group, and crafting communications accordingly, can lead to an increased ability to communicate more effectively with each group. Our benefits specialists can help. Contact us today!

ONLINE PORNOGRAPHY: EMPLOYER, BEWARE!

By Risk Management Bulletin

Failing to investigate the activities of an employee whose company computer contains pornography could leave your business wide open to a lawsuit.

A 2005 New Jersey case, Jane Doe v. XYC Corp., involved an employer who became aware that one of its workers was using his company computer to visit pornographic Web sites and share images with fellow employees. After the worker was tried and convicted of videotaping his stepdaughter nude and partially clad, the victim’s mother sued the company, arguing that its negligence in failing to investigate and report that the employee was viewing, downloading, and distributing child porn on his work computer led to the girl’s victimization. The state appellate court held that because viewing child pornography is a federal and state crime, the employer’s knowledge of this activity should have triggered a duty to investigate and report this misconduct to the authorities. Viewing online porn in the workplace is all too common. Consider these facts:

  • Approximately 70% of Web traffic to pornographic sites occurs during work hours ( 9:00 a.m. to 5:00 p.m.).
  • Some 2.8 billion pornographic e-mails go out every day.
  • More than 75% of workers report having visited a pornographic Web site “accidentally” at least once, while 15 % admitted to 10 or more such visits.

Although possession of pornography is not a crime, possession of child pornography — including computer-stored images — is. At least seven states require technicians to report child pornography detected on workplace computers to law enforcement officials or risk facing individual criminal charges.

To remove employees’ expectations of privacy in their computer activities, we’d recommend putting them on notice that the company is free to inspect or monitor such equipment, and requiring employees to sign an acknowledgement that they’ve read and understand this policy.

What’s more, other courts might well rule that the Doe decision could cover other illegal activities by employees using their employers’ computers in ways that cause physical, financial, or other harm to third parties.

WORKPLACE FIRES: BE PREPARED!

By Risk Management Bulletin

Workplace fires and explosions kill 200 American workers and injure more than 5,000 a year, at a cost of $2.3 billion. The expanded use of space heaters during the winter season increases the danger of fire. To help keep employees safe, any business that’s required to have fire extinguishers on the premises and needs to evacuate people during a fire or other emergency must have an Emergency Action Plan (EAP) that meets specific OSHA standards. Required elements in an EAP include but are not limited to:

  • Evacuation procedures and emergency escape route assignments.
  • Procedures to be followed by employees who remain to operate critical plant operations before they evacuate.
  • Procedures to account for all employees after an emergency evacuation has been completed.
  • Rescue and medical duties for employees who are to perform them.
  • Means of reporting fires and other emergencies.
  • Names or job titles of persons to contact for further information or explanation of duties under the plan.

Businesses can also implement a workplace Fire Prevention Plan (FPP) that describes the onsite fuel sources (hazardous or other materials) that could trigger or help spread a fire, as well as the building systems, such as fixed fire extinguishing systems and alarms in place to control the ignition or spread of a fire. At a minimum, your FPP should include:

  • A list of all major fire hazards, handling and storage procedures for hazardous materials, potential ignition sources, and the type of fire protection equipment needed to control them.
  • Procedures to curb accumulations of flammable and combustible waste materials.
  • Maintenance of safeguards on heat-producing equipment to prevent the accidental ignition of combustible materials.
  • The name or job title of employees responsible for controlling fuel source hazards and maintaining equipment to prevent or control ignition or fires.

Employers required to have an EAP or FPP must provide emergency preparation and response training for employees. Even if you’re not required to prepare such plans, it makes sense to develop and enforce them.

TEN STEPS TO EMPLOYEE SAFETY BEHIND THE WHEEL

By Risk Management Bulletin

To help keep your workers safe on the road — and reduce the risk exposure when they’re driving on company business, we’d recommend having them use these guidelines developed by the professional driver/editors at Edmonds.com:

  1. Avoid the fast lane. Using the center or right lane on multi-lane roads gives drivers more escape routes if a problem arises that requires quick lane changes or pulling onto the shoulder. Most highway accidents occur in the left lane. Also, drivers are most conspicuous to law enforcement if they’re in this lane.
  2. Keep scanning the area ahead. Instead of just staring at the car ahead, watch the traffic in front of that car as well. This increases your chance of seeing a problem while you still have enough time to react to it.
  3. Beware of blind spots. Adjust your side and rearview mirrors to provide a seamless panoramic scene of the view behind you. But don’t rely solely on them. You should also look directly into the lanes beside you to avoid overlooking something left undetected by the mirrors. Also consider potential blind spots affecting other drivers, particularly truckers.
  4. Get “racecar driver control” of the wheel. Maintain control of the wheel by moving your seat close enough to the steering wheel so that, with your arm outstretched and your back against the seat, your wrist can rest on the top of the wheel. This will keep your arms from tiring easily and put you in the best position to manage last-minute evasive maneuvers.
  5. Place your hands at 9 and 3. Instead of the typical way people drive, with one hand at 12 o’clock or both hands at the bottom of the steering wheel, use the 9 o’clock and 3 o’clock positions. This leads to better vehicle control, especially if you have to maneuver quickly to avoid a potential crash.
  6. Judge drivers by their cars. Cars with body damage or dirty windows could indicate an inattentive driver behind the wheel. Also, a car that’s drifting in its lane might mean the driver is tired, drunk, or on the phone. Steer clear.
  7. Know thy vehicle. Get in touch with your inner car. Pay attention to how it reacts in certain situations. Become familiar with the limits of your brakes and tires. How long does it take to stop when you apply maximum pressure? How much grip do your tires have? If you replaced your car’s original tires with a cheap set, you’ve probably reduced braking and handling capability.
  8. Keep your vehicle in shape. Follow the manufacturer’s recommended maintenance schedule to ensure that the vehicle will accelerate, stop, and steer when you need it. “Getting another 1,000 miles out of old tires” just isn’t worth it.
  9. Nighttime might not be the right time. Traveling at night can help you avoid congestion on the roads, but it can also be a hazardous proposition. At night, you’re more tired, your field of vision is decreased, and you might have to deal with joyriding teens and drunks. If you’re out late, drive extra defensively after midnight when people leave bars and parties.
  10. Consider high-performance training. Going to a high-performance driving school can be a great way to improve your driving skills. Understanding how to make your car do what you want it to do in emergency situations could save your life.

WHOSE DOCUMENTS ARE THESE ANYWAY?

By Your Employee Matters

The Cincinnati Insurance Company terminated Kathleen Niswander after she provided proprietary documents to her lawyers in a class action lawsuit brought against the CIC. In determining whether or not the documents shared were confidential, the court looked at six factors:

  1. How the documents were obtained.
  2. To whom the documents were produced.
  3. The context of the documents, both in terms of the need to keep the information confidential and its relevance to the employee’s claim of unlawful conduct.
  4. Why the documents were produced, including whether the production was in direct response to a discovery request.
  5. The scope of the employer’s privacy policy.
  6. The ability of the employee to preserve the evidence in a manner that does not violate the employer’s privacy policy.

These factors are designed to take into account the employer’s “legitimate and substantial interest in keeping its personnel records and agency documents confidential” and yet protect the employee’s alleged “need for surreptitious copying and dissemination of the documents.” Although the court ruled that the documents were in fact confidential, and that her lawyer should have obtained them through discovery, it noted that there might be occasions, such as “when an employee reasonably believes she is being subjected to discrimination and takes confidential documents to an attorney for advice and counsel” that would be reasonable.
(Jefferies v. Harris County Cmty. Action Ass’n, 615 F.2d 1025, 1036 (5th Cir. 1980))

WELLNESS PROGRAM CHECKLIST

By Your Employee Matters

According to the SHRM, 68% of employers offered wellness benefits in 2007, compared to 57% in 2003. Most companies have no idea as to the ROI of their wellness program. For more information, check out the Wellness Counsel of America ROI Calculator located here.
http://www.welcoa.org/ freeresources/ pdf/aa_roi_calculator2.pdf

The Calculator lists these components of wellness programs:

  • Disease management
  • Employee assistance
  • Health risk screenings and appraisals
  • Onsite medical
  • Personal wellness profiles
  • Screening and preventive care
  • Smoke cessation
  • Weight management
  • Work-life balance
  • Stress management
  • Vaccinations
  • CPR/first aid training
  • Health fairs
  • Newsletters and other information
  • Fitness centers and memberships
  • Weight loss programs
  • Nutritional counseling
  • Onsite blood pressure machine
  • Massage therapy

Remember that medical inquiries or examinations of current employees regarding the existence, nature, or severity of a disability aren’t usually allowed unless the employee is asking for some form of accommodation. However, a company may ask for medical information as part of a voluntary wellness program that focuses on early detection, screening, and management of disease.

If you have, or are considering a wellness program, look at the DOL Field Assistance Bulletin #2008-02, issued Feb 14, 2008, which includes a Wellness Program Checklist. The types of health promotion or disease prevention programs your Group Plan offers must comply with the Department’s final wellness program regulations. To determine whether your program is in compliance, go to http://www.dol.gov/ebsa/regs/fab2008-2.html.

To avoid ADA, HIPAA, and other legal requirements, we recommend that you:

  • Use third party administrators to collect and analyze all medical information. Then do not disclose individual health data to the employer.
  • Only require the employee to participate in a health assessment; do not require the employee to achieve any standard. Again, only the third party administrator has the employee’s medical data.
  • Do not mandate that employees achieve some measurable health standard as a condition of employment.

Employers should also be concerned about protecting health information under state privacy statutes. Be aware of laws that prevent adverse action on the basis of lawful off-duty conduct (i.e., smoking or drinking too much), or the use genetic testing.

LEAVE MANAGEMENT

By Your Employee Matters

Here are some notes from the recent California medical leave case of Forough Nadaf-Rahrov v. Neiman Marcus Group, Inc., which involved a seamstress whose doctor said her disability made it impossible for her to do her job:

  • When an employee seeks accommodation by being reassigned to a vacant position in the company, they satisfy the “qualified individual with a disability” requirement of the ADA by showing that they can perform the essential functions of the vacant position with or without accommodation.
  • The position must exist and be vacant, and the employer need not promote the disabled employee.
  • If there are vacant positions available, you might want to identify them to the medical provider to see if the employee would be qualified to work any of them. This obligation might include future known vacancies.
  • If a necessary accommodation is obvious but ignored; if the employee requests a specific and available reasonable accommodation that the employer fails to provide; or if the employer participates in a good faith interactive process and identifies a reasonable accommodation but fails to provide it, an employer may be sued.
  • An employer need not provide repeated leaves of absence for an employee who has a poor prognosis of recovery. However, the mere fact that a medical leave has been extended repeatedly does not necessarily establish that it would continue indefinitely. In some circumstances, an employee might need to consult directly with their physician to determine the employee’s medical restrictions and prognosis for improvement or recovery.
  • An employee can take unscheduled intermittent leave repeatedly, over nine hours per week, without exhausting their allocation of FMLA leave for a full year. Of course, this can result in staffing and morale problems.
  • In the case of a medical emergency, an employee may show after the fact that their absence was due to a qualifying disability as long as they do so within a reasonable timeframe.
  • Although regular attendance is considered to be an essential part of almost every job, absences from work are not automatically disqualifying. If an employee exceeds the employer’s absenteeism standard, due to a disability, the employer’s right to discipline or discharge depends on the circumstances of the case. Relevant considerations include:
    • The degree of absenteeism.
    • The degree to which the employee’s absences are predictable.
    • The degree to which employee’s absences adversely affect the business or ability to get the job done; and.
    • Whether the employee has any paid vacation leave or sick leave that could cover the absence.

As an employer, you face a number of challenges in this area:

  • What exactly does the word “serious” medical condition mean?
  • What does “intermittent” leave mean and how long does it last?
  • How should you deal with unforeseeable employee leaves?
  • How much information can you require before approving leave? What if you don’t trust or disagree with the medical information provided?
  • To what degree may you enforce your attendance requirements and what other rules impact on this, including the ADA and FLMA?

As you can see from this case, leave management is full of employer traps. Remember, if you have more than 15 employees, the ADA applies. If you have more than 50, the FMLA does too. Better yet- both laws change in January and you’d better be prepared!

KEEPING EMPLOYEES SATISFIED: A SIGN OF THE TIMES

By Your Employee Matters

In a 2008 SHRM Satisfaction Survey Report, employees identified job security, benefits, compensation/pay, feeling safe, and communication as the five most important aspects of their job satisfaction.

It’s interesting to note that this is the first time in years that job security ranked No. 1. In reality, there’s only one form of job security: doing a positive job, in a positive manner, where there is positive cash flow.

Wise employees will identify precisely what constitutes excellent performance, what types of attitudes are expected, and “open up” the books. To learn about the benefits of open book management, read Jack Stack’s book, The Great Game of Business. HR That Works users can watch the Webinar “Open Book Management: Driving Results from Engaged Employees.”

EEO TIPS: HOW TO AVOID BEING TABBED AS A ‘JOINT EMPLOYER’

By Your Employee Matters

Under current case law a Charging Party may have an employment relationship with more than one employer at the same time. This would be the case if the operations of two or more employers become so integrated that they can be considered to be a single employer (or an “Integrated Enterprise”) with respect to the Charging Party.

For example, in Baker v. Stuart Broadcasting Company, et al, the Federal 8th Circuit overruled the District Court’s dismissal of a Charging Party’s complaint for lack of subject matter jurisdiction and found that the broadcasting companies’ management and ownership operations were so closely interrelated that the companies could be consolidated as (Joint) “employers” for jurisdictional purposes under Title VII.

Similarly, in EEOC and Margaret Hasselman v Sage Realty, Monahan Commercial Cleaners and Monahan Building Maintenance, Inc. the court found that, although the companies involved were independently owned and operated under a contractual relationship, one of the companies, namely, Sage Realty, exercised almost complete control over the terms and conditions of employment of the employees of the other two entities. Accordingly the Court held that the companies had been operated as a joint employer.

Recently the EEOC obtained a $1.65 million settlement through four consent decrees against four independent contractors in EEOC v. Conectiv Energy, et al (E.D. Pa.; May, 2008). The EEOC considered the four contractor firms – Conectiv Energy, the general contractor, and Bogan Inc./Hake Group, A.C. Dellovade Inc., and Steel Suppliers Erectors Inc – to be a joint employer in maintaining a hostile work environment on the Bethlehem Project.

The four black workers, who will share in the settlement, allegedly had been subjected to various types of harassment, including racial slurs and nooses hanging from cross beams. The consent decrees include a provision that the defendants’ agreement to the settlement is not an admission of any violation of Title VII.

The important point is that if a charge of discrimination is filed under Title VII, the ADA or the ADEA a parent and its subsidiary, a contractor or subcontractor, or even a franchiser could be held to be a “Joint Employer” depending upon the interrelatedness of their actual operations.

In the past the EEOC and the courts have used four general factors (adopted from the NLRB) to measure the degree of interrelatedness that would make two or more entities a joint employer:

  1. The degree of interrelatedness with respect to operations. For example, the degree to which two entities share management services such as check writing, related payrolls, personnel policies, business licenses, the services of managers or supervisors, sharing the use of office space or operating the two entities as a single unit.
  2. The degree to which the businesses share common management. For example, where there’s strong evidence that the same persons make day-to-day decisions for both entities, or where the entities have common officers, or boards of directors which set policy and supervise the operations of both entities.
  3. The degree of centralized control over labor or personnel policies and practices. For example, where the entities have a centralized source of authority for developing and implementing personnel policies and practices, or where one entity maintains the personnel records, screens, tests and maintains job applications for both entities. Also the degree to which the same person (e.g. a CEO or president) makes the employment decisions for both entities.
  4. The degree of common ownership or financial control over the entities in question. For example, where the same person or persons own or control both entities, or where the same persons serve as officers or directors in both entities; or where one of the entities owns a majority or all of the shares in the other entity.

EEOC Tip:

None of these general factors is absolutely compelling in deciding whether two given entities are necessarily a “joint employer.” That determination depends upon the facts in any given case. In some cases, separate entities have been found to be a joint employer where some of these factors are absent.

According to the EEOC’s Guidance, the critical factors in determining whether two entities should be considered to be a joint employer are whether there is:

  • A close interrelationship of operations
  • Common management
  • Centralized control of labor relations

To avoid potential liability as a joint employer, we’d recommend that you pay careful attention to these factors in entering into any contractual relationship with another independent firm or with a subsidiary of your own firm.

This article was prepared by Jerome C. Rose, EEO Consultant for the Worklaw Network firm of LEHR, MIDDLEBROOKS, & VREELAND, P.C. Before his association with the firm, Mr. Rose served for more than 22 years as the Regional Attorney for the Birmingham District Office of the EEOC.