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How Construction Has Changed In The Last Century

By Construction Insurance Bulletin

0516-con-3Construction, like any profession, is an ever-evolving trade. We don’t build homes today in the same way that we built homes one hundred years ago anymore than we still go to the dentist and the barber in the same building. Certain techniques and materials fall out of favor while new techniques and materials are developed. Even the layouts of new homes are subject to change over time. Here are some of the biggest ways construction has changed over the last hundred years:

Windows

Windows are one of the biggest changes in housing construction over the last century. Glass has gotten much lighter and much stronger, starting around the turn of the century. Specialty tinting have further allowed windows to insulate a home without the need to be especially thick. Specialty tinting can also help to keep UV light from damaging interior decor.

Efficiency of Space

Homes have gotten more energy efficient in the last couple of decades, but they’ve also gotten much more space-efficient. Many homes today have a kitchen, dining room and living room that all flow together in the same general space. This wasn’t usually the case 100 years ago, when the kitchen was more likely to be closed off in its own space.

Home Size

Incidentally, the era of the “big house” in the 20th Century was fairly short lived. Today, developers are building homes and apartments smaller than they did thirty, forty years ago, but the glory days of the American suburban sprawl were fairly short lived. Row houses were first built in the 1800’s and were shaped a bit like modern trailer and pre-fab homes, stretching only 19 feet across and going back about 30-40 feet. Today it seems that the most fashionable homes tend to be rather small, rather than the sprawling bungalows of the 1940’s set on 60 by 100 feet of land. It wasn’t until the 1960’s that it was taken for granted that each child in a family could have a room of their own.

And then, there are things that stay about the same. We’re still building homes from bricks and wood, as we did 20, 100, 500 years ago. While the techniques, the design, the technology may change over the years, the fundamental basics of construction have generally remained the same. Moving farther into the 21st Century, we’re likely to see more homes being built for solar just as homes are built for electricity and indoor plumbing today, and we’ll likely see more innovative, efficient uses of space.

Demolition Disasters

By Construction Insurance Bulletin

0516-con-2When you watch primates at the zoo, swinging from vine to vine, they look incredibly graceful, don’t they? You’d never guess, then, that when researchers x-ray older primates, they find a lot of signs of broken bones. Everyone makes mistakes sometimes, whether you’re grabbing a vine that wasn’t as securely attached as you thought, or you’re putting the dynamite just a few yards to the left of where it goes. Here’s what can go wrong when the demolition team makes a whoopsy:

“I Barely Nudged It!”

Early in 2015, footage uploaded to Liveleak showed a demolition crew in China attempting to tear down an old seven story building when a small digger accidentally struck a supporting wall, sending the building crumbling down in plumes of dust and debris, and the workers scrambling for cover. The entire building came down in mere seconds. Buildings being torn down are usually in a dillapidated state to begin with, and sometimes the scariest mistakes happen before the explosives have even been planted.

The Leaning Tower of Russia

In late 2014, an illegally built 10 story tower in Sevastopol was set to go down with a controlled explosion. Knowing that people would gather around to see the building destroyed, public safety was top priority, and the demolition crew chose to use a weaker explosive charge than what would usually be recommended for the job. Unfortunately, the blast only knocked out enough of the structure to leave the tower looking a bit like a bendy-straw, tilted just a few degrees off center about half-way up. Footage uploaded to the Daily Mirror shows witnesses laughing as the building fails to come down.

House Survives Tornado… Then Gets Accidentally Destroyed By Wrecking Crew

Sometimes bad luck misses the first time, so it comes back to try again. That’s what happened earlier this year in Texas, when a woman whose home had miraculously been one of the few in her neighborhood to survive tornadoes last December came home to find the entire place torn down by a demolition company who had the wrong address. They were supposed to be tearing down a damaged house about a block away. She’s still waiting on the demolition company to help her out, and would rather not be pushed to pursuing legal action.

Whether we’re talking about misplaced explosives, not enough explosives, clerical errors or just nudging a building in the wrong way, there’s a lot that can go wrong on a demolition site.

What Needs Insured On A Demolition Site?

By Construction Insurance Bulletin

0516-con-1Insurance for demolition work almost sounds like an oxymoron: If the plan is to blow the building up, what is there to insure? The irony is that demolition is actually one of the most demanding areas of construction when it comes to comprehensive insurance coverage. What happens when you build a shed in the wrong spot? You have a shed in the wrong spot. But what if you plant the explosives in the wrong spot? Safely destroying a building demands the same knowledge of engineering and architectural structure as building the structure did in the first place, and the bigger the job, the more that can go wrong if you’re not 100% certain of what you’re doing.

The first things that come to mind when you think of demolition insurance are probably the neighboring building, and liability coverage to make sure that you’re protected should a worker or a bystander sustain an injury. The equipment used in a demolition job also needs to be insured. You wouldn’t guess that wrecking balls and concrete pulverizers are delicate instruments, but a lot can go wrong when using a machine that was built solely to smash into brick buildings.

There are also considerations of damages done to municipal property. It’s not unusual for sewer and power structures to be damaged in the process of building demolition. For some, this is the tricky part: Is municipal property covered by its own insurance, or will the demolition team need to take out a policy of their own? In the event of private citizens doing damage to public property, the damages are typically paid for by the person who damaged it, whether that means an individual running over a stop sign, or a demolition crew destroying a public street. There was a story in 2011 in Indiana, for instance, when the state’s Department of Transportation sent invoices to around four thousand drivers who had damaged guard rails, traffic signs and other municipal property. In other words, this is just another area where comprehensive coverage can come in handy.

Demolition insurance can also refer to insurance that covers buildings in the event of severe damages due to factors like storms, flooding and random accidents. Demolition insurance protecting a building against unwanted damages may include debris removal, which is usually the demolition crew’s job when you’re tearing a building down on purpose.

Pest Control Insurance

By Business Protection Bulletin

Pest control comes with its own unique risks, and those risks demand their own unique insurance policy. Some providers won’t even cover pest control contractors simply because there’s so much that can go wrong, even with the most expert, experienced contractors. Niche providers are familiar with the risks that pest control contractor insurance needs to cover, but these providers often don’t have quite the economic weight with which to inspire confidence in their customers.

In short: It’s tricky getting adequate pest control insurance coverage. You need a provider that has the financial muscle to back you, but with attention to detail and knowledge of the industry. Here are just a few of the things that need to be covered:

Pollution Coverage

No matter how environmentally sound your product may be, there’s a stigma that surrounds the compounds used by exterminators. With pollution insurance, it’s not just about staying covered, it’s about giving your customer peace of mind: If something happens, we have the financial backing to fix it. Carrying pollution coverage is as much about covering your own risks as it is about sending the right message to the people you service.

Pest Inspection Damage Liability

Some of the risks involved in pest control have nothing to do with poisons and traps, and everything to do with the simple act of inspection. If you knock a lamp over in your own home, you buy a new lamp. Knock a lamp over in a customer’s house while looking for mouse droppings, and you’ve got a liability problem on your hands. Every part of the process needs to be covered, from inspection to extermination.

Worker’s Compensation

There’s no such thing as a job where employees never get hurt. With pest control, you have your people carrying around heavy tanks of poisons, placing traps, and sometimes getting face to face with dangerous animals. Your provider needs to understand the unique risks faced by your employees when they’re ridding a home of unwanted guests.

General Liability

If you’ve worked in pest control for any amount of time, then you’ve learned that the job comes with all of the risks you’d expect to come with trapping animals and getting rid of bugs, and a whole lot of risks that you’d never see coming. You need general liability coverage in just about every field, but few jobs bring as many unforeseen liability issues as pest control.

Movers Insurance

By Business Protection Bulletin

0516-bb-3 (1)You know when you have to get a big, heavy sofa out of the home, maybe you have to squeeze it through a tiny door and down two flights of stairs? It’s a task that feels Herculean, impossible, a full week’s workout in a half hour. There is the moment of triumph afterwards, but the process itself can feel like you’re only making an inch worth of progress at a time. If you work in moving, then you know that this is an everyday experience for professional moving companies.

The real tricky part is that a mover has to get a sofa out of one home, and into another one, usually in a single day, and without doing any damage. Throwing a couch out is tricky enough, but you don’t need to worry if it gets a little banged up on the way out of the house. Not to mention, the mover doesn’t get to say “Well we don’t really need this anymore, let’s toss it!” when something won’t fit in the car.

The US Department of Transportation Federal Motor Carrier Safety Administration (trying saying that three times fast) has ruled that a moving company is responsible for the value of each and every item they transport, so in this industry there’s no getting away with “Hey, you knew the risks.”

The level of responsibility a mover takes can change depending on what level of coverage the customer has selected. With “released value” the mover is only responsible for a certain amount of money per pound, per object, usually around sixty cents. This can be a good deal for the mover, as a $500 chair might only cost the mover $10 if they break it. Full value covers property for the full value.

If your state allows, you may want to consider selling insurance from your own provider so that your customers are completely covered should something go wrong, and you have less risk on your own part.

It’s worth noting: Moving can be stressful for many people, and that stress can manifest in strange ways. It’s not unusual for a mover to deliver a coffee table without a scratch on it, only to be told that they’ve ruined it beyond repair. This is why some movers don’t touch a single thing until they’ve taken a few shots of it with their cell phone. Think of it as insurance on your moving company insurance. You don’t want to be held responsible for a dent that was already on that fridge when you got there.

Coverage is incredibly important when it comes to moving, because you’re not just covering yourself and your own people, you’re covering your customers’ property, as well.

Fitness Instructor Insurance

By Business Protection Bulletin

0516-bb-2Fitness instructors are a unique case in the insurance world. An individual who sustains an injury in a grocery store might not have anyone to blame but themselves, an employee who doesn’t follow proper safety protocol might not be eligible for worker’s compensation, but if you’re a fitness instructor, whether you work in a gym or with clients at their own homes, your client’s body is your place of business. Even in the most demanding blue collar job, your aim is to reduce physical effort so as to minimize the risk of injury. When exercising, you could say that injury is the whole point: You don’t build muscle without breaking it down through exhaustive, rigorous activity.

A good trainer knows how to tax their customers in the correct way. But, there are those moments where a customer might have failed to mention that old knee injury they sustained in high school, or they might push themselves a little too hard without giving you a chance to rein them in, or maybe they simply slipped a little while lifting a heavy weight. Whatever the cause, the fact is that any serious fitness program carries with it the risk of injury. A person working with an instructor is less likely to suffer a serious injury than someone who’s just “winging it,” but the risk can never be completely eradicated, and that’s where fitness instructor insurance comes in. On top of this, you have liability concerns like damage to the premises (one of the reasons some personal trainers won’t do house calls). If someone sets a weight down a little too hard, you might be looking at hundreds of dollars in repairs to the flooring. There is even a chance that you may be held responsible for a manufacturing error on the part of the companies where you buy your equipment.

In short: Every risk you take running a business, multiply them by about ten, and that’s the liability issues you’re looking at when your job is helping people pursue their fitness goals. “Comprehensive” is the magic word when setting up your policy, whether you’re insuring your own home-call business or buying gym instructor insurance for a full staff. Study your policy, and make sure every possibility is covered, because it’s not just your business that’s at risk, you’re also taking responsibility for the body and the health of every single customer that you or your employees work with.

Chauffeur Insurance

By Business Protection Bulletin

LION hiding faceWhen it comes to driving your own personal car, you can get away with minimum insurance. If you’re a safe driver and can cover minor issues out of pocket then you might as well save a few bucks on all that extra coverage. When it comes to driving as part of your job (and not just getting there and back), going the extra mile can give your customer a sense of comfort that will keep them coming back, especially when it’s customers that you’re transporting. This is especially true when it comes to chauffeur insurance. People rent limousines not because they need to get from point A to point B, but because they want to do it in style and luxury, and what’s more luxurious than peace of mind?

Remember that driving a limo isn’t the same as driving a taxicab. Even if it’s not one of those impossibly long stretch limos that require a degree in engineering to maneuver around a street corner, you’re going to have people drinking in the backseat, you’re going to be carrying a party around town, and your passengers probably aren’t going to be wearing seatbelts. A limo is a transport service, but it’s also sort of like a nightclub on wheels.

The best way to protect your clients is to be very picky about who you hire to drive your limos. A taxi driver has to be concerned with getting to their destination quickly, a limo driver needs to be able to do it with a soft touch. If you’re in a limo, you’re not in a hurry, you want to glide into an event in style. Nobody’s ever gotten into a limo and said “…and STEP on it!” Limo driver liability will cover your drivers in the event of injury and damages, but it won’t help if your driver simply doesn’t know how to maneuver the car with a certain degree of grace.

Briefing your clients on limo safety can help, too. For instance, we always see people sticking their heads out the sunroof in movies, but it’s not always such a great idea in real life. You never know when you’re going to catch a mouth full of bugs trying that or go bouncing out onto the roof when the car hits a bump. Not to mention, it’s illegal in a lot of places (yes, including Las Vegas), and while your passenger is likely to be the one getting hit with the ticket, you don’t want them having a bad experience in your car, even if it’s not your fault.

Limo insurance is there to cover your financial risks, but it’s your job, and the job of your drivers, to make sure your passengers have a smooth ride. Luckily, everything that makes a limo ride a little more safe can go a long way towards making it more luxurious, as well.

Ways to Show Appreciation on Administrative Professionals Day

By Your Employee Matters

04-16-em-3Held the last week in April, Administrative Professionals Week is celebrated by corporations in several countries. It began during World War II when skilled administrative professionals were in high demand, and its purpose was to recognize the skills, efficiency and loyalty of administrative professionals and entice more people to join the profession. You, too, can celebrate your administrative professionals in several ways.

Entertainment

Treat your staff to a day or night off work when you send them to a concert, sporting event or show. Tickets to an amusement park, zoo or other attraction are also appreciated.

Gift Baskets

Celebrate your staff with personalized gift baskets based on the individual’s interests and likes. Baking, chocolate, movies, wine or fishing are possible themes.

Shopping

Gift cards allow the recipient to buy whatever gift he or she chooses. Consider giving a pre-loaded Visa card or one to a specific restaurants, department stores or ecommerce store.

Spa Treatments

Reward your hard-working staff with a massage, manicure, pedicure or other salon or spa treatment. They will appreciate the time to relax.

Time Off

Everyone can use extra time off. Give your staff a half or full day off with pay to thank them for their hard work.

Custom Coupons

Maybe your assistant enjoys taking long lunches, could use a few hours of flex time or covets the front row parking spot. Reward him or her with a custom coupon that can be cashed in at a later date.

Exclusive Meal

Celebrate Administrative Professionals Day with an exclusive meal. Book a caterer or hire a private chef to prepare a delicious meal for administrative professionals only.

Recognition Awards

Celebrate the unique talents and skills contributed by each administrative professional in your office when you give recognition awards. They can be trophies, plaques or other tangible evidences of a job well done.

Play

Assemble your staff for a play date. Unwind, let your hair down and have fun on the basketball court, in the ball pit or at a paint night.

Invest in Efficiency

Now’s a great time to invest in new technology, tools or automation that makes work easier for your administrative professionals. Ask them what items or technology they want before purchasing anything.

Offer Training

Whether you bring in a specialist or send your staff on a retreat where they’ll learn a new skill, offer training and show that you’re invested in your staff. This gift also assists each individual in boosting his or her skills and marketability.

Whistleblower Protection in the Workplace

By Your Employee Matters

04-16-em-1Whistleblowers are employees who report safety violations or illegal activity that occurs where they work. Several federal and state laws protect individuals who “blow the whistle”, so learn more about whistleblower protection in the workplace in case you face a situation that requires you to decide whether or not to stand up for what is right.

What is a Whistleblower?

Anyone who sees something illegal or hazardous occur at work can choose to stay quiet, especially if fear retaliation from their employer and don’t want to get harassed, threatened, demoted or fired. However, violations like dumping harmful chemicals into public water sources, using questionable accounting practices, allowing safety hazards or discriminating against certain religions is illegal. Individuals who report these activities will be protected by several laws.

Federal Whistleblower Protections

Numerous laws protect employees who speak out against an unlawful or hazardous behavior. Those laws include the Clean Air Act, Solid Waste Disposal Act, Compensation and Liability Act, Comprehensive Environmental Response, Safe Drinking Water Act and Energy Reorganization Act, among others.

In addition to protecting employees who speak up, whistleblowing laws protect employees who refuse to participate in illegal actions and those who assist an investigation. They also encourage future whistleblowers to take action and report illegal activities.

What to do if you see Something Illegal

When you see something that needs to be reported, tell your employer or a federal agency. You will be protected by whistleblower laws if you act in good-faith that your employer is violating the law, whether your claims are proven true or not. If you claim a violation simply to get back at your employer, whistleblower laws will not protect you.

What to do if Your Employer has Retaliated

You can file a complaint against your employer if you face retaliation for being a whistleblower. Visit your local Occupational Safety and Health Administration (OSHA) office or file an online claim within 90 days of the retaliatory action. The agency then has 60 days to investigate your claim and decide if your claims of retaliation are true.

State Whistleblower Laws

Federal whistleblower protection applies to government or public employees. Additionally, your state may also have laws that offer whistleblower protection to both public and private sector employees. You will need to report the illegal activity to your supervisor or an outside authority. As with federal cases, you will not be penalized if you made the complaint in good faith and had a good reason to suspect a violation but it turns out to be unfounded.

Being a whistleblower potentially protects thousands of people and is the right thing to do. Know the whistleblower protections that are in place in case you ever need to take action.

Devices You Didn’t Know Were At Risk

By Cyber Security Awareness

04-16-cyber-2A general rule of thumb worth following: Any device that you can plug into the internet or a USB stick is going to be vulnerable, and the same goes for anything you might punch a password into. You know that you should keep your laptops, desktop computers and tablets safe, but you’re also going to want to spend some time thinking about software security when it comes to…

Phones

For a long time, people simply assumed that phones were impervious, but as we’re seeing more and more, this is not the case. There are more viruses for laptops and desktops than there are for smart phones simply because smart phones are newer, and hackers are still learning their way around the device.

Video Game Devices

Not so long ago, the only people hacking video game consoles were trying to remove region-lock so that they could play Japanese games that haven’t been released in the US. Now we have quite a bit of sensitive information on our Xboxes and Playstations, including payment information. There are plenty of stories out there of consoles being hacked for money.

Wearable Devices

A lot of the talk on wearable devices is still theoretical. People aren’t using augmented reality glasses as an every day device just yet, and the only people who are really on the cutting edge of this trend are the health-conscious, who use wearables to track their exercise progress. That doesn’t mean that these devices aren’t already vulnerable. Although your fitness records aren’t the most vulnerable data, there’s nothing stopping viruses from piggybacking on those devices and into others.

USB Thumb Drives

A report from PC World suggests that most thumb drives can be programmed to infect a computer without the user’s knowledge. Even if you use firewalls and web security, loaning someone your USB drive means that anything their computer has, your computer might catch. In some of these cases you have to admire the ingenuity a bit, such as the virus that uses your USB drive as a keyboard, taking manual access of your computer.

Some items are more vulnerable than others, but none are magic. Keep this in mind when securing your office networks, you want to ensure that everything from your printer to your fax machine to your employees’ smart phones are capable of holding up to cyber attacks, viruses, malware, and everything in between.