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Why You Need a Workplace Assessment

By Risk Management Bulletin

Why You Need a Workplace Assessment

In last month’s newsletter, we looked at some of the risks associated with obesity in the workplace. This month, we’ll focus on how to conduct a workplace assessment to identify and mitigate a wide range of health issues so you can reduce your overall health-related risk exposure.

The Value of Workplace Assessments

The Centers for Disease Prevention and Control (CDC) promotes workplace assessments to help businesses understand the issues their company is facing with regard to lost productivity and workers’ comp issues, as well as potential discrimination claims that can arise when workers feel they’re being targeted or their health needs are not being met.

According to the CDC, “Employee health is determined by a complex set of interactions between the individual and their social, cultural, and physical environments and can be influenced in many ways.” That means that to be effective, your workplace assessment must involve much more than a cursory review of your company’s past healthcare expenditures.

Conducting Your Assessment

Most evaluations begin with a site visit and evaluation with a focus on identifying health risks like low lighting or habits that can promote problems like low back pain. The evaluation should also include interviews with managers and employees and a review of any health promotion programs or incentives that may be in place.

Employee questionnaires are another important component, providing a first-person perspective on health and safety issues, employee satisfaction and any other health-related concerns.

Reviews of both health claims and pharmaceutical costs from the past few years can provide important information about the prevalence of medical issues and whether your company is moving in the right direction with its health policies. You can also identify which employees have the greatest number of claims and highest costs to pinpoint occupations that may be most prone to injury. Similar data can be extracted from records of employee sick days and absences.
Once data are gathered and evaluated, a decision can be made regarding the value of your current health plan and whether or not it needs to be altered, as well as any steps you can take on site to reduce injury and illness.

One word of caution: When developing employee health questionnaires ore reviewing medical claims data and sick days, be sure your actions don’t run contrary to any privacy or HIPAA regulations to avoid potential claims of discrimination or other violations. The CDC offers a comprehensive guide to workplace health assessments for businesses with single or multiple locations to help guide you. You can find an overview of the guide here, as well as a list of supporting documents and guides to help you carry out your evaluation.

 

Employment and Labor Resolutions for the Coming Year

By Your Employee Matters

While the year is still young, here are 15 resolutions that employers may want to make:

    1. Make sure your “independent contractors” are really independent contractors. “Independent contractors” are under scrutiny by the Internal Revenue Service, the U.S. Department of Labor, the National Labor Relations Board, state and local agencies, plaintiffs’ lawyers, and union organizers. A misclassification can cost you back taxes, back pay (including overtime), and back benefits, as well as penalties and interest.

 

    1. Review your email policies. The NLRB recently found that employees generally have a right to use employer email systems during non-working time in support of union organizing and concerted activity. The Board’s decision means that many employer email use policies, as currently drafted, would probably be found to violate the National Labor Relations Act if an unfair labor practice charge were filed or a union tried to organize employees and argued that the employer’s email policy interfered with the organizing efforts. In light of the new “quickie election” rule that the NLRB issued last month, both union and non-union employers would be well advised to review their email policies and revise as needed. (The “quickie election” rule is scheduled to take effect on April 14, but the U.S. Chamber of Commerce and other employer groups, including the Society for Human Resources Management, filed suit on Monday seeking to block the rule.)

 

    1. Review your policies on social media, confidentiality, and “courtesy.” The NLRB is going after garden-variety employer policies, taking the position that the policies interfere with and have a chilling effect on employees’ rights to engage in concerted activity. Among the commonplace policies under attack are those requiring that information about the company or employees be kept confidential; policies requiring that employees treat each other with courtesy, respect, and civility; and even some policies requiring that employees not disclose confidential and proprietary information. As with the email policies, a non-compliant policy could result in an unfair labor practice charge or the setting aside of an employer victory in a union election.

 

    1. Review your severance agreements. The U.S. Equal Employment Opportunity Commission has taken the position that certain standard provisions in employee separation agreements unlawfully interfere with employee rights to bring or cooperate in the investigation of discrimination charges before the EEOC, and has filed suit against some employers using agreements with terms that the EEOC doesn’t like. One of the lawsuits has already been dismissed, but the court in that case did not make a ruling as to whether the EEOC’s position had merit. Even if you decide to take your chances with your current agreement, it’s not a bad idea to consider toning down provisions that you know the EEOC will find objectionable.

 

    1. Review your leave policies and their administration. It’s not just the Family and Medical Leave Act anymore, although that’s enough in itself. You’ve probably seen that a number of states – most recently, Massachusetts – have enacted paid sick leave laws. Do your leave policies comply with the laws of the all the jurisdictions where you operate? And what do you do when an employee reaches the end of a sick leave or disability leave period? If you automatically terminate, then you could be in violation of the Americans with Disabilities Act as well as state or local disability rights laws.

 

    1. Audit your wage-hour compliance. Unintentional overtime and wage-hour law violations have a new name in many quarters: “wage theft.” Federal and state agencies and plaintiff’s lawyers, sometimes encouraged by labor unions and their affiliate groups, are saying “show me the money” and finding it. In addition, the U.S. Department of Labor has said that it will attempt to narrow the white-collar exemptions this year. (Although the DOL says the changes will not be drastic, they are expected to be drastic.) Among other things, a good wage-hour audit will include ensuring that lower-wage employees are getting at least the applicable minimum wage; that employees are not being required or “pressured” to work off the clock, or “winked at” when they do so; that the employees classified as “exempt” really are; and that any “independent contractors” really are (see also Resolution No. 1). Be sure that the review includes compliance with applicable state and local minimum wage laws, too. Many states now have a higher minimum wage than the Fair Labor Standards Act rate.

 

    1. Update your EEO/no-harassment policies, and get that training done! In just the past year, the EEOC has taken the position that pregnancy and related conditions (including lactation) must be reasonably accommodated. The EEOC and the Office of Federal Contract Compliance Programs, which enforces the affirmative action laws that apply to federal contractors, both agree that “gender identity” is a protected category and that discrimination based on sexual orientation or gender identity violates Title VII. Do your policies reflect this? Do your employees know the new rules? Do victims of harassment and discrimination know that they have recourse?

 

    1. Review your use of criminal background and credit information in hiring decisions. Many state and local laws prohibit employers from asking about criminal history on employment applications, and the EEOC has taken an aggressive position on the use of criminal or credit information in making employment decisions. You can still get this information, but are you getting it properly? If you find that an individual has a criminal or credit problem, are you making the required “individualized analysis” that takes into account, among other things, the nature of the conviction, the years that have passed, and the particular position for which the individual is applying? Did you grab some “canned” rules from a website, or are your rules customized to fit your industry, your workforce, and the people you serve?

 

    1. If you’re a federal contractor, make sure you are up to date on all of the OFCCP’s new requirements. For example, the new requirement that you prohibit discrimination or harassment based on gender identity. The new minimum wage (applicable to some, but not all, federal contractors). The new scheduling letter and itemized listing. The proposed rule prohibiting employers from requiring that employees avoid discussing their pay. The rule requiring employers to “air their dirty linen” by disclosing certain violations of federal labor and employment lawsThe new rule on disability discrimination/accommodation and veterans. (“Perform compensation analysis” is another good resolution if you haven’t done one lately.)

 

    1. Make sure you’re in compliance with the new injury and illness reporting requirements under the Occupational Safety and Health Act, which took effect on January 1. We reported on this new rule back in September.

 

    1. Are your non-competes enforceable? And are you using them judiciously? Laws on the enforceability of non-compete agreements vary from state to state. If your agreements have not been reviewed in a while, this would be a good time to have them reviewed to ensure that they’ll do you any good if you need them. You may also need to review your territorial or customer restrictions to ensure that they are serving your current business needs, as opposed to the needs you had 10 years ago. It’s also a good idea to take into account how your non-competes are being used, even if they are generally in compliance with the law. A national sandwich chain recently had a public relations nightmare after it came to light that some restaurants were requiring hourly, minimum wage delivery employees to sign non-competes.

 

    1. Keep on monitoring the “legal pot” issue. A patchwork of state and local laws is developing that permits medical or recreational use of marijuana. Right now, it’s still all right under federal law for employers to ban marijuana use, even in states where it’s legal, because use of marijuana violates federal law. But that doesn’t mean you couldn’t run afoul of state law. This issue is developing quickly, so keep watching, and be ready to make appropriate adjustments to your substance abuse policy depending on what happens.

 

    1. Make sure you’re ready for the Affordable Care Act. Review your current compliance with your benefits counsel and consultants. If you have collective bargaining agreements coming up for re-negotiation or renewal, consider building in some sort of “flexibility mechanism” to deal with the huge uncertainty that the ACA is generating. As examples of the moving target that the ACA has become, the Supreme Court agreed in November to hear a case challenging the subsidies to states that did not set up their own insurance exchanges. (A decision is expected this summer.) And just this week, the Republicans in Congress introduced two bills designed to mitigate parts of the employer mandate.

 

    1. Review your contracts with staffing services and true independent contractors. This is a good time to examine your contracts with staffing providers and genuine independent contractors to be as certain as possible that you have properly allocated risks and responsibilities, including insurance obligations, indemnification rights and obligations, compliance with wage and hour and other recordkeeping obligations, employee supervision, employee safety, discrimination or other required training, benefits compliance, anti-discrimination compliance, and recordkeeping obligations and procedures. (If you aren’t sure whether your “independent contractors” are true independent contractors, then go back to Resolution Nos. 1 and 6.)

 

    1. Review your alternative dispute resolution policy, or consider adopting one. If you already have an arbitration agreement, is it drafted, published, and executed through agreements with employees in a manner to be enforced by a court? The NLRB still refuses to recognize arbitration agreements that eliminate the possibility of class or collective arbitration, but the Board’s position has been rejected in three federal circuits. The courts generally favor arbitration agreements, so if you do not have one, it might be worth consideration. For employers with collective bargaining agreements, consider whether you should negotiate to obtain grievance and arbitration provisions that would help to meet the NLRB’s new standard for post-arbitration deferral.

 

Courtesy of David Phippen, Esq. Metro Washington D.C. Office of Constangy, Brooks & Smith, LLP

Don Phin, Esq. is VP of Strategic Business Solutions at ThinkHR, which helps companies resolve urgent workforce issues, mitigate risk and ensure HR compliance. Phin has more than three decades of experience as an HR expert, published author and speaker, and spent 17 years in employment practices litigation. For more information, visit www.ThinkHR.com.

Affordable Ways To Supplement Your Dental Insurance

By Your Employee Matters

Your benefits package from work probably includes dental insurance. With this valuable coverage, you can access regular preventative care and dental procedures that protect your smile and health. Your dental insurance coverage may not extend to your spouse, children or other dependents, though. Consider several affordable ways you can meet your family’s dental needs and protect their health, too.

Purchase Private Dental Insurance

Research private insurance companies that offer dental insurance, and choose one that offers the dental care your dependents need. With this option, you can save money by choosing a policy with a higher deductible or a limited number of in-network dentists.

Find Group Dental Insurance

Certain organizations like AARP, Costco and the Veterans Administration offer group dental insurance for members. In most cases, these options are affordable because numerous members purchase coverage.

Choose a Discount Dental Plan

As an alternative to private or group dental insurance, participate in a discount dental plan. Pay an annual fee that allows your loved ones to access a dental network that offers numerous preventative and other dental services, such as cleanings, orthodontia, root canals and cosmetic dentistry, at reduced rates.

Pay Out-of-Pocket

You could choose to pay only for the dental services your family members receive. When you pay out-of-pocket, you may be able to negotiate with the dentist and receive a discount for services.

Visit a Dental School

A local dental school often offers free or reduced cost dental services. Students perform the procedures under supervision, and you save money.

Find a Dental Clinic

Dental clinics provide a variety of oral care services for adults and children who don’t have insurance. Search the U.S. Department of Health & Human Service website to find a clinic near you.

Take Care of Your Teeth

While regular cleanings are important for oral health, your family members will also want to maintain good daily oral hygiene. Reduce bacteria, plaque, gum inflammation, cavities and decay when they:

  • Brush at least twice a day.
  • Floss daily.
  • Rinse with an antibacterial mouthwash in the morning.
  • Rinse with a fluoridated mouthwash in the evening.

Tips to Choose the Best Option

To choose the most affordable dental care option for your loved ones’ needs, compare the annual cost of their dental services to the amount you would pay for a private, group or discount plan. Then be sure the coverage is right for them when you check details like the plan’s:

  • Maximum yearly benefit
  • Availability, location and customer reviews of covered dentists
  • Coverage restrictions that may limit your ability to get fluoride treatments, sealants or orthodontia
  • Restricted coverage for pre-existing conditions

Even without dental insurance, your family has affordable options that protect their health. For more assistance, talk to your insurance agent.

DOL’S Companionship Rule Gets the One-Two Punch

By Your Employee Matters

Employers of companionship and domestic employees can breathe a little easier, now that a court has set aside major portions of a rule that may have required that such employees receive the minimum wage and overtime under the federal Fair Labor Standards Act.

At issue was a Final Rule issued by the U.S. Department of Labor in 2013, which was to take effect January 1, 2015. Companionship workers have historically been exempt from the FLSA’s minimum wage and overtime requirements. But under the Final Rule, the definition of“companionship services” not only was substantially narrowed, but also employees of third-party home health-care agencies (as opposed to employees who were employed directly by the individuals needing care or their family members) were excluded from the exemptions. If the Final Rule had not been vacated, many more companionship workers would be entitled to the FLSA minimum wage and, if applicable, overtime.

Even though the 2013 Final Rule was scheduled to take effect on January 1 of this year, the DOL announced that it would not begin taking enforcement action until June 30. However, as we previously reported, the delay in DOL enforcement action would not have prevented individuals from bringing private lawsuits starting January 1.

This has all become a moot point, though, because of the two court rulings that came about in late December and early January.
On December 22, Judge Richard Leon of the District of Columbia vacated the part of the Final Rule that excluded employees of third-party providers from the minimum wage and overtime exemptions.

Judge Leon noted that the statutory language supporting the use of the exemptions by third-party employers had been in place since 1974, and specifically upheld by the U.S. Supreme Court. In addition, despite “efforts by legislators in the majority party in both the House and the Senate in three consecutive Congresses” to change the law, Judge Leon said, no bill excluding third-party employers had ever made it out of committee. On this basis, he rejected the DOL’s attempt to substantively change the law through the administrative process:

Undaunted by the Supreme Court’s decision . . ., and the utter lack of Congressional support to withdraw the exemption, the Department of Labor amazingly decided to try to do administratively what others had failed to achieve in either the Judiciary or the Congress.
Then, on January 14, Judge Leon vacated the DOL’s narrow definition of “companionship services,” granting a motion for emergency injunctive relief filed by a number of home care providers.

Under the Final Rule, “the term companionship services also includes the provision of care if the care is provided attendant to and in conjunction with the provision of fellowship and protection and if it does not exceed 20% of the total hours worked per person and per workweek.” Once again, Judge Leon found that the DOL had overstepped its bounds by trying to administratively change longstanding interpretations:

Home care workers have been providing care to the elderly and disabled, under the umbrella of the companionship services exemption, since the enactment of the 1974 amendments. Here, I am once again faced with a long-standing regulation left untouched by Congress for 40 years…Congress has not shown one iota of interest in cabining the definition of companionship services which has been interpreted by the Department in the same way for 40 years…

Thus, the judge found that there was no indication that Congress had intended to impose a “20-percent limit” on caregiving services to elderly and disabled individuals.

As a result of Judge Leon’s two orders, the DOL’s Final Rule, as it applies to third-party employers and companionship services, will not go into effect. It remains to be seen whether the DOL will appeal. It should be noted that there are some other provisions of the DOL’s Final Rule that were not addressed in the Court’s ruling and will therefore remain in effect unless stayed or vacated by a future court order. These involve certain definitions and recordkeeping requirements.
Courtesy of Tony McGrath, Esq. Madison Office of Constangy, Brooks & Smith, LLP

Don Phin, Esq. is VP of Strategic Business Solutions at ThinkHR, which helps companies resolve urgent workforce issues, mitigate risk and ensure HR compliance. Phin has more than three decades of experience as an HR expert, published author and speaker, and spent 17 years in employment practices litigation. For more information, visit www.ThinkHR.com.

The Significance of Dress Codes under the Americans with Disabilities Act (ADA)

By Your Employee Matters

Dress codes may entail something simple like a requirement that employees wear a specific type of clothing because of the environment or because of the type of business. In a medical facility, for example, registered nurses might be required to wear a certain color and type of medical scrub. In a manufacturing facility, managers may have to wear shirts with their names on them and a different color hat. A transportation company may require a specific uniform or type of shoes. Dress codes may also forbid any jeans or sneakers while requiring business formal attire. Or, dress codes could forbid the wearing of hats, sunglasses, or open-toed shoes. Dress codes establish guidelines for the workplace, but they can vary among industries, regions, and even based on whether the facility is open to the public. According to the Equal Employment Opportunity Commission (EEOC) (2011):

Employers may require employees to wear certain articles of clothing to protect themselves, coworkers, or the public (e.g., construction workers are required to wear certain head gear to prevent injury; health care workers wear gloves to prevent transmission of disease from or to patients). Sometimes employers impose dress codes to make employees easily identifiable to customers and clients, or to promote a certain image (e.g., a movie theater requires its staff to wear a uniform; a store requires all sales associates to dress in black). A dress code also may prohibit employees from wearing certain items either as a form of protection or to promote a certain image (e.g., prohibitions on wearing jewelry or baseball caps, or requirements that workers wear business attire).

So, may an employer require that an employee with a disability follow the dress code imposed on all workers in the same job? Most agencies treat dress codes as “conduct rules,” but classify them as the type of conduct rule that must be justified as “job-related and consistent with business necessity” before being enforced. So, if a person with a disability requests modification to a dress code as a reasonable accommodation, an employer must consider allowing the modification unless the employer can show that the dress code is required for the job in question.

The EEOC (2011) provides several examples of modification to a dress code as guidance.

An employee is undergoing radiation therapy for cancer which has caused sores to develop. The employee cannot wear her usual uniform because it is causing severe irritation as it constantly rubs against the sores. The employee seeks an exemption from the uniform requirement until the radiation treatment ends and the sores have disappeared or are less irritating. The employer agrees, and working with the employee, decides on acceptable clothes that the employee can wear as a reasonable accommodation that meet the medical needs of the employee, easily identify the individual as an employee, and enable the individual to present a professional appearance.

A professional office requires that its employees wear business dress at all times. Due to diabetes, Carlos has developed foot ulcers making it very painful to wear dress shoes. Also, dress shoes make the ulcers worse. Carlos asks to wear sneakers instead. The supervisor is concerned about Carlos’s appearance when meeting with clients. These meetings usually occur once a week and last about an hour or two. Carlos and his doctor agree that Carlos can probably manage to wear dress shoes for this limited time. Carlos also tells his supervisor that he will purchase black leather sneakers to wear at all other times. The supervisor permits Carlos to wear black sneakers except when he meets with clients.

If the employee cannot meet the dress code because of a disability, the employer may still require compliance if the dress code is job-related and consistent with business necessity. An employer also may require that an employee with a disability meet dress standards required by federal law. If an individual with a disability cannot comply with a dress code that meets the “business necessity” standard or is mandated by federal law, even with a reasonable accommodation, he will not be considered “qualified.”

Courtesy of Beth Loy, Ph.D., Principal Consultant, Job Accommodation Network

Don Phin, Esq. is VP of Strategic Business Solutions at ThinkHR, which helps companies resolve urgent workforce issues, mitigate risk and ensure HR compliance. Phin has more than three decades of experience as an HR expert, published author and speaker, and spent 17 years in employment practices litigation. For more information, visit www.ThinkHR.com.

Start Your Renewal Process Early This Year

By Construction Insurance Bulletin

Turbulence in the contracting business, probably at an all-time high.  Businesses are shrinking or expanding constantly.  As a risk manager, you must embrace reality and try to resolve the current state of affairs.

Start your renewal process today by comparing your policy estimated payrolls with the summary W-2 sheet produced by your accounting department (must be completed by February 1).

Review the 1099s and check these recipients against your files to assure certificate compliance and proper risk transfer techniques.

After reassessing your payroll exposures for the coming year, estimate your current premium.  Talk to your agent about optional markets at that premium level, insurance companies have different appetites for different size risks.  Find several appropriate insurers.

Many insurers now demand loss control inspections prior to commitment to offering any quote.  Get your reports in order.  Make sure loss control measures are in place and working.  Order loss runs from your current carrier to have on hand.

Most important: leave enough lead time for the inspections to occur.  At least ninety days, so new insurers can inspect your operations.

The insurance markets retool every few years and create new identities, new brands within the industry.  Currently, insurance companies are deciding what size accounts they will seek, single lines like workers’ compensation or general liability, or supporting lines requirements: like workers’ compensation, general liability or automobile liability.  Ask your agent what the current view is among their companies.

The key to having choices is starting early now.  Don’t leave yourself at the mercy of the renewal carrier.

While your reassessing your policies, rethink your program as well.  Your program consists of the risk management decisions that have subtle but important impacts on your insurance costs.  For example: what is your best expiration date?  In the construction industry, January first or April first are popular choices in a well-managed risk management program.

One secret within the insurance industry: rates tend to change on calendar quarters.  If rates are increasing on April first, you can always renew on March thirty-first if you have enough lead time.  But you need to know in advance and have friendly underwriters, and proactive agents.

Calendar quarters allow for government filings to be used as a basis for the insurance auditors, and audits go smoother.  Corporate financial years can be good, especially if they fall on calendar quarters.  Decide your best expiration date (and you want all liability lines to share that date)and begin 120 days in advance gathering quote information and loss data.  Shop early.

EQUIPMENT FLOATER INSURANCE: DON’T LEAVE YOUR OFFICE WITHOUT IT!

By Construction Insurance Bulletin

By definition, you operate away from your premises. Let’s say that a hailstorm damages two of your bulldozers on a job site – or a carrier transporting one of your backhoes is hijacked at a rest stop. Did you know that Property insurance will not reimburse you for these losses!

To cover loss or damage to construction equipment when it’s on the job or in transit, you need an Equipment Floater policy. This type of coverage goes back as far as the 17th century when Lloyd’s of London extended insurance on ship cargos beyond ocean voyages to their final destinations. Because this property was essentially “floating,” these policies came to be known as Floaters.

Equipment Floaters for construction businesses cover a variety of mobile equipment – from bulldozers and backhoes to forklifts, bobcats, and cranes – when they’re away from your premises. (Please note that coverage does not extend to cars, trucks, and vans, for which you should have, Commercial Vehicle insurance).

You can buy an Equipment Floater policy on either a “named peril” basis – which lists the specific risks covered – or as an “all risk” policy – that includes losses from all causes not specifically listed. In most cases, the policy will not pay for losses or damage from such reasonably foreseeable causes as mechanical breakdown, wear and tear, and improper loading or use of the equipment.

As Construction Insurance professionals, we’d be happy to help you choose an Equipment Floater that’s best for you. Feel free to get in touch with us at any time.

Tips To Boost Your Cyber Security In The New Year

By Cyber Security Awareness

Cyber attacks threaten more than your company’s computers. They could affect your company’s ability to stay in business. Prepare for a safe and secure 2018 when you boost cyber security.

Update Software Often

Ensure that every device in your network is equipped with anti-virus software and set to update automatically. Commit to check for patch updates, too, often throughout the year.

Use Firewalls

Firewalls protect your computer from many viruses and other malicious content. They can block suspicious content and prevent employees from accessing malicious websites. Double check that your firewalls are working and updated.

Open Email Carefully

Cybercriminals often place viruses, malware and other malicious content in email attachments, or they entice readers to share personal information. Because your employees may receive hundreds of daily emails, host a training and equip them to recognize and avoid threats.

Improve Passwords

Require employees to change passwords every month or more frequently. Also, encourage them not to share their password with anyone, even with coworkers, and never to write down their passwords. For security, passwords should follow several guidelines.

  • Be hard to guess
  • Include eight or more characters
  • Contain a mix of uppercase and lower letters, characters and numbers
  • Be different for every site

Share Files Wisely

Many companies rely on file sharing, and your employees and clients can collaborate safely when you use cloud-based sharing resources like Google Docs, OneDrive or Dropbox. Remind employees never to share files with strangers, and disable sharing of all hard drives to prevent infections.

Back Up Data

All systems should automatically back up data throughout the day. Now’s also a great time to select and begin using an off-site data storage option for greater security.

Perform Regular Security Scans

Legitimate anti-spyware programs scan your computer and remove damaging files, malware and other malicious content. Choose a program carefully, then set it up to scan daily.

Implement a Cybersecurity Team and Safety Protocol Steps

Whether you hire several IT specialists or rely one one chief security officer, your company needs a team who will monitor, prevent and address cyber threats. Additionally, implement protocols that guide your employees on how to address and report cyber security challenges they face like pop-ups, outdated network security certificates or suspicious emails.

Purchase Cyber Insurance   

Insurance can’t prevent a cyber attack, but it does cover financial costs associated with breaches. Purchase or update your cyber insurance so you can pay for damages, remediation and other costs that result from a cyber attack.

Cybersecurity threats affect hundreds of businesses every year. These steps boost your security and prepare your business to stay safe in 2018.

DOG-BITES-MAN COSTS INSURERS BIG BUCKS

By Personal Perspective

Insurance companies shelled out $479 million to pay for dog bites last year, up from $413 million in 2010.

One company alone, State Farm, paid more than $109 million in Homeowner claims related to bites. California – which has more people and dogs than any other state – led the nation with 527 State Farm claims costing more than $20 million, followed by Illinois, Texas, and Ohio. The nationwide average claim was $28,800.

Dogs bite some 4.7 million Americans a year, nearly half of them children, Nearly 400,000 of these bites require medical treatment – and an average of 16 result in death.

Children age 5 to 9 are the group most likely to be bitten. The ASPCA predicts that one of every two children in the U.S. will suffer a dog bite before he or she turns 12, in most cases by their own dog or a pooch owned by a friend or neighbor. Seniors are the next most vulnerable group, followed by mail carriers. Dogs bit some 5,600 USPS carriers in each of each of the past two years, costing the Postal Service more than $1 million worth of medical bills in 2011.

Heredity, socialization, training, physical condition, and activities of humans can all affect the animal’s propensity to bite. Because children are by far the group most vulnerable to dog bites (a child is 900 times more likely to be attacked than a letter carrier) the ASPCA recommends that youngsters should never:

Maintain eye contact with a dog
Go near a chained canine
Approach or touch a dog who is eating, sleeping, or off-leash
Scream or run if an off-leash dog approaches
Pet a dog without asking its caregiver for permission (it’s wise to have the animal sniff your closed hand first – many dogs perceive an open hand as threatening)
Approach a dog from above its eye level

WHAT FACTORS INFLUENCE CREDIT SCORES

By Personal Perspective

Credit card companies, lenders, landlords and even prospective employers use credit scores to determine an individual’s level of financial responsibility. Credit scores are supposed to be snapshots of a person’s credit history. They are determined by Fair, Isaac & Co., which is commonly referred to as FICO. When individuals have low scores, their credit applications are usually denied. In some cases, a score that is low but not too low for approval will result in a high interest rate. Many lenders use a person’s credit score to set the loan cost. It is important for everyone to understand how credit scores are calculated.

Factors Affecting Credit Scores.

The method FICO uses to compute scores is very complex. However, several factors represent a percentage of the overall score. Here is a summary of the factors and their corresponding percentages: Payment history comprises 35% of the total score. This includes data from monthly bills, collection accounts and past bankruptcies. In today’s world, a 30-day delinquency is worse than a bankruptcy filed five years ago.

Outstanding debts make up 30% of the score. If the total amount of debts is close to the total amount of available credit, the result is usually a lower score. Having a high balance on one credit card is worse than having low balances on two cards.

Credit history length comprises 15% of the score. Accounts that have been open for a long time are better for a score than new accounts. The types of credit accounts make up 10% of the score. Loans obtained from finance companies usually result in a lower score.

Recent inquiries on a credit history account make up 10% of the score. People who have recently applied for new loans or credit accounts may see negative effects on their scores.

Some credit companies are more concerned about specific parts of a person’s credit history. For example, one company might put a heavy emphasis on payment history. However, another company might be more concerned about the types of accounts open. One of the biggest questions people have about their credit scores is which numbers are good and which ones are bad. As a rule, scores range between 300 and 900.

The average score is about 750. As peoples’ scores increase from this number, their default risk decreases. Research has shown consistent connections between high default rates and low scores. People who have scores below the average number of 750 might have difficulty convincing creditors to offer affordable loan rates. However, it is important to compare rates. Not all lenders gather data from the same reporting bureaus. There are three main bureaus, and each one might have different information than another.

For example, Experian might include information about a sizable collection account that another bureau might not. This can result in a lower score from Experian. If one lender uses Experian and another uses Equifax, the lender using Equifax would probably offer the best deal in such a scenario.

Although credit scores are usually different from one bureau to the next, it is rare to find large gaps. For example, the average person would see a set of scores such as 750, 745 and 760. It would be rare to see a set of scores that include 750, 760 and 505. However, inaccuracies can bring such rarities into reality. This is one of the reasons why it is important to monitor credit scores.

Everyone is entitled to one free annual report copy, so be sure to take advantage of this opportunity. For a fee, consumers can view their credit scores online. Ask our agents about approved sites for obtaining credit scores. Not all sites are reliable, and some are only out to collect personal data. Not all people are happy when they see their scores. If it is necessary to raise them, follow these suggestions:

Keep all payments current, and make up any missed payments.
Pay all obligations on time.
Keep low balances on credit cards and any revolving lines of credit.
Pay off debt constantly instead of letting it pile up or transferring it to a new account.