Providing You the Service Options You Need
Our goal at The Thomas Fenner Woods Agency is to exceed client expectations. This means providing you service options that are available 24/7, mobile and fast.
What is myTFW?
myTFW allows you access to your insurance information from any device. With our online client portal, you gain access to many different types of information, including:
- Auto IDs
- Claims reporting
- Policy information
- Request forms to change or modify account information
Certificate of Insurance or Automobile Card
With online access, you can print your Auto ID Card, which is extremely valuable in situations when it has been lost or misplaced. This document can be printed, emailed, viewed on screen or faxed directly from the online access portal.
Online Policy Change Requests
myTFW allows you to make changes to your insurance information, including sending requests to add, delete and/or modify coverage. You can request these changes to automobile policies, property policies, and equipment policies, to name a few. This service is available during regular office hours as well as after hours and on weekends, offering a convenient way to communicate necessary policy changes to our agency, saving you time and keystrokes.
Online Account
Of course, you still have the option to email or call your account specialist with changes. requests to add, delete and/or modify coverage. You can request these changes to automobile policies, property policies, and equipment policies, to name a few. This service is available during regular office hours as well as after hours and on weekends, offering a convenient way to communicate necessary policy changes to our agency, saving you time and keystrokes. Of course, you still have the option to email or call your account specialist with changes.
PLEASE NOTE: Requests for the addition, deletion, or modification of coverage are not effective until authorized and confirmed by a licensed representative of The Thomas Fenner Woods Agency. These confirmations will typically be communicated within 24 hours.
You benefit from:
- Instant access to your insurance information through an online web page via a secure website, mobile interface, or by phone
- Service at any time from any Internet-enabled device
- Faster service response times
- Access to information when you need it
myTFW Mobile App
Your myTFW Mobile App is a convenient way to manage your policies.
